CHRIST (Deemed to University), Bangalore

DEPARTMENT OF BUSINESS AND MANAGEMENT

School of Business and Management

Syllabus for
Bachelor of Business Administration (Decision Science)
Academic Year  (2021)

 
1 Semester - 2021 - Batch
Course Code
Course
Type
Hours Per
Week
Credits
Marks
AEN121 ADDITIONAL ENGLISH Ability Enhancement Compulsory Courses 3 3 100
BBA131 PRINCIPLES OF MANAGEMENT Core Courses 4 4 100
BBA132 FINANCIAL ACCOUNTING Core Courses 4 4 100
BBA133 MICROECONOMICS Core Courses 4 4 100
BBA134 BUSINESS MATHEMATICS Core Courses 4 4 100
BBADS131 CORPORATE ACCOUNTING Core Courses 2 2 50
BBDS111 FOUNDATIONS OF MANAGERIAL EFFECTIVENESS Skill Enhancement Courses 2 0 100
BBDS161A INDIAN FINANCIAL SYSTEM Generic Elective Courses 3 3 100
BBDS161B BUSINESS MATHEMATICS Generic Elective Courses 3 3 100
ENG121 ENGLISH - I Ability Enhancement Compulsory Courses 3 2 100
2 Semester - 2021 - Batch
Course Code
Course
Type
Hours Per
Week
Credits
Marks
AEN221 ADDITIONAL ENGLISH Ability Enhancement Compulsory Courses 3 3 100
BBA231 ORGANIZATIONAL BEHAVIOUR Core Courses 4 4 100
BBA232 BUSINESS STATISTICS Core Courses 4 4 100
BBA233 MACROECONOMICS Core Courses 4 4 100
BBDS211 PROBLEM SPACE-I Skill Enhancement Courses 4 3 100
BBDS251 FOUNDATIONS OF DATA ENGINEERING Discipline Specific Elective Courses 4 3 100
BBDS252 FOUNDATIONS OF DATA SCIENCE Discipline Specific Elective Courses 4 3 100
BBDS253 FOUNDATIONS OF DECISION SCIENCE Discipline Specific Elective Courses 4 3 100
    

    

Introduction to Program:

The Undergraduate Programme in Bachelor of Business Administration in Decision Science (Industry Integrated) is offered by the School of Business and Management. The School believes in developing socially responsible business leaders with the spirit of inquiry through academic and industry engagement. The program is designed based on the UGC Guidelines for Higher Education institutions to offer an Apprenticeship/Internship embedded Degree Programme released in July 2020 to promote employability and active linkage between the higher education system and industry, non-commercial and commercial enterprises/organizations.


This program allows students to learn from the University and train as apprentices at Mu Sigma (a decision science company) simultaneously. This will be a three-year program with six semesters. The curriculum is jointly designed and delivered by CHRIST School of Business and Management and Mu Sigma. The students will be trained for 3 days at the company premises and 3 days at the School of Business and Management from their second semester onwards.


At the end of the program, all the graduates of the program will be given employment offers by Mu Sigma.

Programme Outcome/Programme Learning Goals/Programme Learning Outcome:

PLG 1: Social Responsibility and Ethical Sensitivity

PLG 2: Functional Knowledge and Application

PLG 3: Communication

PLG 4: Problem Solving

Programme Specific Outcome:

PSO: Decision Making Acumen

Programme Educational Objective:

PEO 1: Graduates possessing subject knowledge, analytical ability and skills to manage business

PEO 2: Graduates exhibiting spirit of inquiry, innovation and ability to solve problems in dynamic business environment.

PEO 3: Graduates with value-based leadership skills, entrepreneurial capabilities and global awareness serving enterprises and society.

Assesment Pattern

QUESTION PAPER PATTERNS

Mid Semester Examination (MSE) Question Paper Pattern

SECTION – A

SECTION – B

SECTION – C

SECTION – D

5 x 2 = 10 (out of 7 questions)

3 x 5 = 15 (out of 5 questions)

1 x 10 = 10 (out of 2 questions)

15 Marks (Case Study-Compulsory Question)

 End Semester Examination (ESE) Question Paper Pattern

SECTION – A

SECTION – B

SECTION – C

SECTION – D

10 x 2 = 20 (out of 12 questions)

6 x 5 = 30 (out of 8 questions)

3 x 10 = 30 (out of 5 questions)

20 Marks (Case Study-Compulsory Question)

Examination And Assesments

Examination and Assessments

 

CIA – 1 (20)*

CIA – 2 (25)*

CIA – 3 (20)*

Attendance (5)*

ESE  (30)*

Total (100)*

Component

1

2

MSE

1

2

 

ESE

 

Marks

20

50

20

5

50

145

Nature

Individual  Assignment

Written Examination

Group Presentation

 

 Written Examination

 

                 

 

 CIA: Continuous Internal Assessment

*Percentage of weight

MSE: Mid Semester Examination

ESE: End Semester Examination

 

ASSESSMENT PATTERN FOR SKILL ENHANCEMENT COURSES (SEC):

Semester 1 & 2:

·         6 Modules of 10 marks weight for each.

·         Total marks (60) to be converted to 100.

 Semester 3, 4, 5, & 6:

 

Component

CIA 1

CIA 2

CIA 3

Class Participation

Marks

30

30

30

10

Total

 

 

AEN121 - ADDITIONAL ENGLISH (2021 Batch)

Total Teaching Hours for Semester:45
No of Lecture Hours/Week:3
Max Marks:100
Credits:3

Course Objectives/Course Description

 

The Additional English course is offered as a second language course and seeks to introduce the students to the nuances of English literature in its varied forms and genres. The students who choose Additional English are generally proficient in the English language. Hence, instead of focusing on introducing them to language, challenging texts in terms of ideas, form, and technique are chosen. Additional English as a course is designed for students in place of a regional language. Non-Resident Indians (NRIs), foreign nationals and students who have not taken Hindi, Kannada, Tamil or French at the Plus 2 or Class XII levels are eligible to choose Additional English. The course is taught for students from different streams, namely, BA, BSc, BCom, and BBA in the first year and for BA, BSc and BCom (Regular) in the second year.

The first year syllabus is an attempt by the Department of English, Christ University to recognize and bring together the polyphonic Indian and Indian sub-continental voices in English in English translation for the Additional English students of the first year. This effort aims to familiarize the students with regional literatures in translation, Indian Writing in English (IWE) and literatures from Pakistan, Nepal and Srilanka, thereby, enabling the students to learn more about Indian culture and ethos through writings from different regions of the country. We have tried to represent in some way or the other the corners of India and the Indian sub-continent in this microcosmic world of short stories, poems and essays

 

There is a prescribed text bookfor the first year students, compiled by the Department of English, Christ University and intended for private circulation.

The first semester has a variety of writing from India, Pakistan and Nepal. The various essays, short stories and poems deal with various socio-economic, cultural and political issues that are relevant to modern day India and the Indian sub-continent and will enable students to comprehend issues of identity-politics, caste, religion, class, and gender. All of the selections either in the manner of their writing, the themes they deal with or the ideologies that govern them are contemporary in relevance and sensibility, whether written by contemporary writers or earlier writers. An important addition to this syllabus is the preponderance of North-Eastern writing which was hitherto not well represented. Excerpts from interviews, autobiographical writings, sports and city narratives are added to this section to introduce students to the varied genres of literature.

The objectives of this course are

to expose students to the rich literary and cultural diversity of  Indian literatures

to sensitise students on the social, political, historical and cultural ethos that has shaped the nation- INDIA

to enable to grasp and appreciate the variety and abundance of Indian writing, of which this compilation is just a passing glance

to learn and appreciate India through association of ideas in the texts and the external contexts (BhashaUtsav will be an intrinsic help in this endeavour)

  

 

Course Outcome

CO1 CO 2: Understand the cultural, social, religious and ethnic diversities of India they will be able to be analytical and critical of the pluralistic society they live in through the activities and assignments conducted be aware of the dynamics of gender, identity, communalism and politics of this vast nation through its literature.

Unit-1
Teaching Hours:10
Poetry
 

1.      Keki N Daruwala     “Migrations”

 

2.      Kamala Das            “Forest Fire”

 

3.      Agha Shahid Ali      “Snow on the Desert”

 

4.      Eunice D Souza       “Marriages are Made”

Unit-2
Teaching Hours:15
Short Stories
 

1.      Rabindranath Tagore    “Babus of Nayanjore”

 

2.      Ruskin Bond  “He said it with Arsenic”

 

3.      Bhisham Sahni       “The Boss Came to Dinner”

 

4.      N. Kunjamohan Singh    “The Taste of Hilsa”

 

5.      Mohan Thakuri                “Post Script”

Unit-3
Teaching Hours:20
Essays
 

1.      Mahatma Gandhi       “What is True Civilization?” (Excerpts from Hind Swaraj)

 

2.      Ela Bhatt                    “Organising for Change”

 

3.      Sitakant Mahapatra     “Beyond the Ego: New Values for a Global Neighborhood

 

4.      B R Ambedkar             “Waiting for A Visa”

 

Text Books And Reference Books:

Contemporary knowledge of the soci-political situation in the sub-continent

The text book copy "Reading Diversity"

Essential Reading / Recommended Reading

On-line resources to appreciate the text through the Comprehension Questions

Evaluation Pattern

CIA 1:  Classroom assignment for 20 marks keeping in mind the objectives and learning outcomes of the course.

CIA 2: Mid-semester written exam for 50 marks

CIA 3: Collage, tableaus, skits, talk shows, documentaries, Quizzes or any proactive            creative assignments that might help students engage with India as a cultural space. This is to be done keeping in mind the objectives and learning outcomes of the course.

Question Paper Pattern

Mid Semester Exam: 2 hrs

Section A: 4x5= 20

Section B: 2x15=30

Total                  50

 

End Semester Exam: 2 hrs

Section A: 4 x 5 = 20

Section B: 2 x 15= 30

Total                   50

BBA131 - PRINCIPLES OF MANAGEMENT (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:4

Course Objectives/Course Description

 

 The dynamic business environment compels managers to perform a challenging role in steering the organizations’ success to new heights. This comprehensive introductory course has been designed to provide valuable insights into the functions of modern-day managers. By tracing the historical evolution of management thought, it explores the basic concepts, principles and theories of management. It orients the learners towards basic understanding of managerial functions like planning, organizing, staffing, motivation, communication, controlling and supervision. By focusing on the contemporary challenges faced by organizations in recent years, it enables the proponents to cater to global needs and gather skills that ensures employability and sustainability in the corporate world.

  • To outline the fundamental activities of managers

  • To explain the basic concepts, principles and theories of management 

  • To examine the broad functions of management

  • To propose initiatives to address the contemporary social issues and challenges in the field of management 

  • To determine ethical workplace practices

 

 

 

 

Course Outcome

CO1: Demonstrate understanding of the role of managers in an organization

CO2: Summarize the elementary concepts, principles and theories of management

CO3: Examine the managerial functions having an impact on the organizational effectiveness

CO4: Discuss initiatives to address the contemporary issues and challenges in management

CO5: Assess ethical workplace practices

Unit-1
Teaching Hours:10
INTRODUCTION TO MANAGEMENT
 

Definition – nature, process and significance of management – Role of managers – Managerial Skills and Roles - Evolution of Management Thought: Classical Management Approaches, Behavioral Management Approaches, Quantitative Management Approach, Modern Management Approaches - Management as a Science or Art - Management as a profession- Administration and Management- Functions of Management – Functional Areas of Management. 

Unit-2
Teaching Hours:10
PLANNING AND DECISION MAKING
 

Planning - Nature and Importance of Planning- Types of Plans - Levels of Planning - Steps in planning - Making Effective Plans- Objectives and Management By Objective (MBO) –Management By Exception (MBE) - Policy and Strategy- Forecasting and Decision Making - Nature of decision making - Types of decisions – Decision Making Process – Rational Perspectives and Behavioral Aspects of decision making.

Unit-3
Teaching Hours:10
ORGANIZING
 

Organizing - Nature and purpose - Principles of Organization - Types of Organization - Organizational Structure and Design – Line, Staff and functional authority – Conflict between Line and Staff – Overcoming the Line-Staff Conflict. Departmentation - Span of control – Authority, Responsibility and Accountability - Principles of Delegation - Steps - Centralization Vs Decentralization – Factors determining the degree of Decentralization of authority.

Unit-4
Teaching Hours:8
STAFFING
 

Staffing - Nature and Purpose of staffing – Importance of staffing – Components of Staffing - Manpower planning - Recruitment and Selection - Training and Development - Performance Appraisal.

Unit-5
Teaching Hours:10
DIRECTING
 

Directing – Nature of Directing function - Principles – Importance of Effective Direction – Motivating people at work – Early motivational theories, Leadership and change - Effective Communication skills for directing – Barriers of communication

Unit-6
Teaching Hours:7
CONTROLLING AND SUPERVISION
 

 

Controlling - Concept, Nature and Importance - Essentials of Control - Requirements of an Effective Control System – Behavioral Implications of Control – Techniques of Managerial control - Co-ordination – Need for co-ordination – Types of Co-ordination - Techniques of Coordination - Cooperation. Supervision – Position of a supervisor – Qualities of good – Essential requirements of effective supervision.

Unit-7
Teaching Hours:5
CONTEMPORARY ISSUES AND CHALLENGES IN MANAGEMENT OF 21st CENTURY
 

Total quality management, Work force diversity, Globalization and innovation, Enterprise mobility, how to manage and control virtual teams, creating an ethical workplace.

Text Books And Reference Books:

Stoner, Freeman, Gilbert Jr. (2014). Management (6th edition), New Delhi: Prentice Hall India.

Essential Reading / Recommended Reading
  1. Daft, R. L. (2009). Principles of Management (1st edition), Cengage Learning.

  2. Gupta, R.S., Sharma, B.D., & Bhalla. N.S. (2011). Principles & Practices of Management (11th edition). New Delhi: Kalyani Publishers. 

  3. Williams. Management, (International edition) South-western Cengage Learning.

  4. John R. Schermerhorn. Management, Wiley-India

  5. Koontz, H., &Weihrich, H.  Essentials of Management, McGraw Hill Publishers.

  6. L M Prasad, (2007). Principles and Practices of Management, Himalaya Publishing House

  7. Rao, P.S. (2009). Principles of Management, Himalaya Publishing House.

  8. Moshal, B.S. Principles of Management, Ane Books.

Evaluation Pattern

Evaluation Pattern

 

Component of Final Grade

Max Marks per Component

Weightage towards Final Grade

Total Marks per Component in Final Grade

CIA-I 

20

20 %

20

CIA-II

50

25 %

25

CIA-III 

20

20%

20

End – Term

50

30 %

30

Attendance

5

5 %

5

Total

   

100

BBA132 - FINANCIAL ACCOUNTING (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:4

Course Objectives/Course Description

 

Course Description: This course intends to introduce basic accounting principles and practices. It also deals with subsidiary books maintained in business organizations. The students will have knowledge about the fundamental accounting processes such as journalizing, ledger posting, preparation of trial balance and final accounts in sole trading business. It also deals with providing an overview of accounting standards and IFRS. This course will be useful for all those who are desirous of having an understanding and application of financial dynamics of the business and become successful financial managers/entrepreneurs. 

 

Course Objectives:

  • To provide an understanding of application of various principles and practice of Accounting.
  • To demonstrate the knowledge on the process of accounting cycle and basic steps involved in Accounting.
  • To extend the knowledge of systematic maintenance of books of accounts to real life business.
  • To estimate Annual Financial statements of Sole proprietorship form of business.
  • To outline the need for Accounting standards and IFRS.

 

 

 

Course Outcome

CO1: Identify the application of various principles and practice of Accounting in preparation of accounting statements

CO2: Demonstrate the knowledge on the process of accounting cycle.

CO3: Extend the knowledge of systematic maintenance of books of accounts to real life business

CO4: Estimate Annual Financial statements of Sole proprietorship form of business.

CO5: Outline the need for Accounting standards and IFRS

Unit-1
Teaching Hours:6
Introduction to Accounting
 

Meaning, Need for accounting, Internal and External users of accounting information, limitations of accounting, accounting Concepts and Conventions, Accounting Practices, Generally Accepted Accounting Principles.

Unit-2
Teaching Hours:12
Accounting systems & process
 

Nature of Accounting, Accounting equation - Systems of Accounting, Process of Accounting transactions- types of Accounts, Rules of Accounting. Journal - Meaning, features, simple and compound entries, Including recording of GST transactions, Capital and revenue expenditures, Capital and revenue receipts, Contingent assets and contingent liabilities, Preparation of ledgers and Trial balance.

Unit-3
Teaching Hours:10
Subsidiary books
 

Conceptual introduction to subsidiary books - Sales book, Sales return book, Purchases book, Purchase returns book, receivable book, payable book. Practical problems in Cash Book- Single column, double column, and three columnar cash book.

Unit-4
Teaching Hours:8
Bank reconciliation statement
 

Need for reconciliation and preparation of bank reconciliation statement.

Unit-5
Teaching Hours:8
Rectification of Errors
 

Need for rectification of errors, types of errors, process of rectification and accounting entries of rectification.

Unit-6
Teaching Hours:12
Final Accounts
 

Preparation of Trading and Profit and Loss account and Balance Sheet of sole trading concerns.

Unit-7
Teaching Hours:4
Accounting standards and IFRS
 

Types of Accounting standards, Need for IFRS, Ind AS and IFRS.

Text Books And Reference Books:

Jain S.P.,& Narang K L. (2020). Basic Financial Accounting I, New Dehli, Kalyani publishers.

Essential Reading / Recommended Reading
  1. Maheshwari, S.N., &Maheshwari, S.K. (2020). Advanced Accountancy1, New Delhi: Jain Book Agency.
  2. Shukla, M. (2020). Advanced Accounts, New Delhi, S Chand Group
  3. Radhaswamy, M & Gupta, R.L. (2020).Advanced Accountancy 2, New Delhi, Sultan Chand & Sons.
  4. Reddy, A. (2020). Fundamentals of Accounting, New Delhi, Himalaya Publishing House
  5. Gupta, A. (2020). Financial Accounting for Management: An Analytical Perspective, Noida, Pearson Education.
  6. Raman, B. S. (2014). Financial Accounting (1stedi).I & II, New Dehli:United Publishers.
  7. Porter, G.A., & Norton, C.L. (2013). Financial Accounting (IFRS update)( 6thedi), Cengage Learning.
  8. Jawahar Lal & Seema Srivastava (2013). Financial Accounting  New Delhi:Himalaya Publishing House.
  9. Arora M. N. (2013). Accounting For Management. New Delhi: Himalaya Publishing House.
  10. Bhattacharya .(2013). Essentials of Financial Accounting (Based on IFRS) (2ndedi), Prentice Hall India.
Evaluation Pattern

Component of Final Grade

Max Marks per Component

Weightage towards Final Grade

Total Marks per Component in Final Grade

CIA-I (10 + 10)

20

20 %

20

CIA-II

50

25 %

25

CIA-III (10 + 10)

20

20 %

20

End – Term

50

30 %

30

Attendance

5

5 %

5

Total

   

100

BBA133 - MICROECONOMICS (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:4

Course Objectives/Course Description

 

This common core course helps students to think in the economic way of establishing a connection between unlimited wants and limited resources available to an individual, firm and the society.  It deals with the application of economic analysis in formulation of business decisions.  In this context, the course deals with demand, supply, pricing, theory of consumer choice, theories of production and market structures.

Course Outcome

CO1: Illustrate society's trade-offs by using Production Possibility Frontier.

CO2: Explain the effect of shifts in market supply and demand curves on price and quantity produced by firms.

CO3: Explain how consumers maximise total utility within a given income using the utility concepts.

CO4: Examine the effects of negative and positive externalities and examine the real-world externality situations.

CO5: Anlayse relationship between different cost and revenue concept related to production process.

CO6: Compare the pricing mechanism and output determination under different market conditions.

Unit-1
Teaching Hours:6
Basic Concepts
 

Ten Principles of Economics: How People Make Decisions - How people Interact - How the Economy as a Whole Works; Thinking Like an Economist - Role of Observations, Theory and Assumptions in Economics; Role of Economic models - The Circular Flow Diagram - Production Possibility Frontier - Opportunity Cost; Central Problems of an Economy; Microeconomics and Macroeconomics.

Unit-2
Teaching Hours:10
The Basics of Supply and Demand
 

Markets and Competition; Demand - Law of Demand, Exceptions to the Law - Market Demand - Changes in Demand; Supply - Law of Supply, Exceptions to the Law - Market Supply - Changes in Supply; Equilibrium – Steps - Changes in Equilibrium.

Unit-3
Teaching Hours:7
Elasticity and its Application
 

Elasticity of Demand - Price Elasticity and Its Determinants - Methods of Measurement - Degrees of Price Elasticity - Total Revenue and Price elasticity; Income Elasticity Demand; Cross Elasticity Demand; Elasticity of Supply-Determinants - Measurement and Degrees.

Unit-4
Teaching Hours:10
Theory of Consumer Behaviour
 

Utility - Characteristics and Types - Cardinal and ordinal Utility analysis – Law of Diminishing Marginal utility; Budget Constraint; Indifference curves - Properties, Consumer’s equilibrium - Price Effect - Income Effect and Substitution Effect.

Unit-5
Teaching Hours:5
Market Efficiency and Externalities
 

Consumers, Producers and the Efficiency of the Markets: Consumers surplus (Marshall) - Producer surplus and Market efficiency; Externalities and Market Inefficiency - Negative and Positive.

Unit-6
Teaching Hours:10
Theory of Production and Cost
 

Production Function; Law of Variable Proportions; Law of returns, Economies of Scale; Iso-quants and Iso-cost lines. Cost Function - Important Cost Concepts; Short Run and Long Run Cost Analysis (traditional theory) - Modern theory of cost; Long Run and short Run Revenue analysis.

Unit-7
Teaching Hours:12
Market Structure and Competitive Strategy
 

Market structure - Perfect Competition - Price and Output Determination - Role of Time Element in Market Price Determination; Monopoly - Price and output determination, Price Discrimination; Monopolistic Competition - Price and Output Determination-Selling Costs - Product Differentiation – Oligopoly - Duopoly Example - Price Determination (Collusive Pricing, Price Leadership).

Text Books And Reference Books:

Gregory Mankiw, N. (2016), Principles of Economics, 8th Edition, Cengage Learning India.

Essential Reading / Recommended Reading

Robert S Pindyck and Daniel L Rubinfeld (2013), Microeconomics, 8th Edition, New York: Pearson.

Salvatore, D. (2011). Managerial Economics in a Global Economy (7th ed.). Oxford: Oxford University Press.

Sen, Anindy (2006). Microeconomics: Theory and application (2nd ed.). Oxford: Oxford University Press.

Evaluation Pattern

CIA1 , CIA2 ,CIA3 and End Sem

BBA134 - BUSINESS MATHEMATICS (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:4

Course Objectives/Course Description

 

Course description: This course aims at aiding the students in reaching a level of increased competence in business mathematics and expands understanding of the importance of mathematical concepts in business applications. Emphasis is placed upon learning mathematical concepts by examining some basic business problems.

 

Course objectives: This course will help the learner to

  • Understand the theory of matrices and solve problems based on matrices and determinants.
  • Interpret concepts of Matrices and Determinants and apply in the applications of business.
  • Solve problems on simple interest, compound interest, annuities, sinking funds, etc.,
  • Formulate a linear programming problem and solve it graphically and using simplex method.
  • Solve problems based on transportation and assignment problems using different methods.
  • Inspect concepts of limits and differentiation of various functions and second order differentiation.
  • Interpret concepts of limits and differentiation and apply them to solve problems in business.

 

Course Outcome

CO1: Understand the theory of matrices and solve problems based on matrices and determinants

CO2: Interpret concepts of Matrices and Determinants and apply in the applications of business

CO3: Solve problems on simple interest, compound interest, annuities, sinking funds, etc.,

CO4: Formulate a linear programming problem and solve it graphically and using simplex method.

CO5: Solve problems based on transportation and assignment problems using different methods

CO6: Inspect concepts of limits and differentiation of various functions and second order differentiation.

CO7: Interpret concepts of limits and differentiation and apply them to solve problems in business

Unit-1
Teaching Hours:8
Matrices and Determinants:
 

Matrices and Determinants - addition of matrices – Multiplication of Matrices by a scalar – some special types of matrices – Multiplication of two matrices – Properties of Matrix Multiplication – determinants –Properties of determinants (statement only) - Minors and co-factors – Inverse of a matrix (Simple Problems only) – Gauss Jordan method to find inverse of a matrix.

Unit-2
Teaching Hours:7
Applications of Matrices and Determinant
 

Applications of Matrices and Determinants – Matrix representation of data – Applications of matrices based on basic operations – Solving system of linear equations – Matrix inverse method – Cramer’s Rule – Gauss Elimination method - Leontief’s input and output model.

Unit-3
Teaching Hours:10
Commercial Arithmetic:
 

Simple interest – Compound interest – Equivalent rate – Effective rate - Depreciation – Accumulated value - Present value – Annuity – Types of Annuity - Sinking Fund.

Unit-4
Teaching Hours:10
Linear Programming
 

Definition – Linear Programming Problem – Formulation – Solution by Graphical method – simplex method - minimization and maximization problems.

Unit-5
Teaching Hours:10
Transportation Problem
 

Nature and scope of transportation and allocation models, different methods for finding initial solution - N-W Corner Rule, Least Cost Method and VAM.  Unbalanced TP, Test for optimality – MODI method, AP a variant of Transportation model, Hungarian method, Restricted Assignment problems.

Unit-6
Teaching Hours:8
Differentiation
 

Limits – Differentiation – Differentiation rules - Methods of differentiation – Differentiation of composite functions – Differentiation of parametric functions - Second order derivative.

Unit-7
Teaching Hours:7
Applications of Differentiation
 

Maxima and Minima – Application to commerce and Economics – Revenue Function – Cost function – profit function – Elasticity of demand – Breakeven point.

Text Books And Reference Books:

  1. D.C. Sancheti and V.K.Kapoor, Business Mathematics, 11th ed., Sultan Chand and Sons, 2012.
  2. U.K. Srivatsava, G.V.Shenoy and S.C.Sharma, Quantitative Techniques for Managerial Decisions, 3rd ed., New Age International Publishers, 2012.
Essential Reading / Recommended Reading

  1. E. Don and J. J. Lerner, Schaum’s outlines of Basic Business Mathematics, 2nd ed., McGraw-Hill, 2010.
  2. J D Gupta, P K Gupta and M. Mohan, Mathematics for Business and Economics, Tata Mc Graw Hill Publishing Company Limited, 1987.
  3. A.H. Mouhammed, Quantitative methods for Business and Economics, 3rd ed., Routledge, 2015.
  4. D. R. Anderson, D. J. Sweeney, T. A. Williams, J. D. Camm, J. J. Cochran, M. J. Fry and J. W. Ohlmann, Quantitative Methods for Business, 12th ed., South-Western Cengage Learning, 2013. 
  5. Margaret L.Lial, Thomas W. Hungerford, John P. Holcomb, Jr, Bernadette Mullins, Mathematics with Applications, seventh edition, Pearson Education, 2015.
Evaluation Pattern

 

Component

Mode of Assessment

Parameters

Points

CIA I

MCQ,

Written Assignment,

Reference work, etc.,

Mastery of the core concepts

Problem solving skills

 

15

CIA II

Mid-semester Examination

Basic, conceptual and analytical knowledge of the subject

25

CIA III

Written Assignment, Project

Problem solving skills

15

Attendance

Attendance

Regularity and Punctuality

05

ESE

 

Basic, conceptual and analytical knowledge of the subject

40

Total

100

 

 

 

 

 

BBADS131 - CORPORATE ACCOUNTING (2021 Batch)

Total Teaching Hours for Semester:30
No of Lecture Hours/Week:2
Max Marks:50
Credits:2

Course Objectives/Course Description

 

 This course aims at familiarizing the students with long-term sources of capital and accounting practices followed by Corporate business houses in accordance with Companies Act 2013.  The course also provides basic knowledge about the contemporary developments in the field of Accounting.

Course Learning objectives:

1. To understand the process involved in the issue of shares and debentures by corporate houses to raise finance.

2. To Summarize the financial performance of companies by preparing annual financial statements as per statutory requirements.

 

3 To Describe the contemporary developments and issues in Accounting.

Course Outcome

CO1: Identify and apply the process involved in raising of capital through issue of shares and debentures by corporate Houses.

CO2: Ability to Summarize the financial position of companies as per statutory requirements.

CO3: Knowledge and Understanding with regards to Amalgamation & Re structuring of companies.

CO4: Appraise the contemporary issues in Accounting.

Unit-1
Teaching Hours:6
Unit I: Share Capital:
 

Level of Knowledge: Application 

Meaning- Kinds of Shares, Recent developments in the public issue of shares, Book building process.  Issue of shares for Consideration is other than cash - Accounting procedure 

Unit-2
Teaching Hours:14
Annual Financial Statements of Company
 

Introduction to company annual  Financial statements., Preparation of Income statement and Balance sheet as per Companies Act- 2013. Meaning and significance of  Cashflow statement attached to Financial statements.

 

Unit-3
Teaching Hours:5
Unit III: Accounting for Price Level Changes
 

Price Level Accounting, Limitations of Conventional Financial statements, Methods of Accounting for changing Prices, practical problems.

Unit-4
Teaching Hours:5
Contemporary Issues in corporate Accounting:
 

Corporate restructuring and Merger,  Environmental Accounting: Concept, Need, approach, mechanism and reporting,  Forensic Accounting: Meaning and significance.,  Green Accounting: Meaning and significance, the rationale for the adoption of green accounting, steps for incorporating green accounting, Green accounting in India.

Text Books And Reference Books:

Jain, S.P., & Narang, K.L. (2020). Advanced Accounting, Volume II, Kalyani Publishers. New Delhi.

 

Essential Reading / Recommended Reading
  1. Gupta, R.L., &Radhaswamy, M. (2020). Corporate Accounting. New Delhi: Sultan Chand and Sons.
  2. Shukla, M.C., Grewal, T.S., & Gupta, S.C. (2020). Advanced Accounts Vol-2  New Delhi: Jain Book Agency.
  3. Maheshwari, S.N., &Maheshwari, S.K.(2020). Corporate Accounting.New Delhi: Jain Book Agency.
Evaluation Pattern

Evaluation is assignment-based 50 marks submission paper.

BBDS111 - FOUNDATIONS OF MANAGERIAL EFFECTIVENESS (2021 Batch)

Total Teaching Hours for Semester:30
No of Lecture Hours/Week:2
Max Marks:100
Credits:0

Course Objectives/Course Description

 

Course Description:

This course intended to provide a cohort experience and to help students acquire a range of useful strategies and skills for enhancing their managerial effectiveness, as well as for engaging productively with the undergraduate course concepts throughout their program. The three themes addressed are managing your learning, learning together, and managerial skill development.

Course Objectives:

       To explain and illustrate different barriers of professionalism and ethics as an attribute.

       To develop understanding between individuals within a team or in a group setting.

       To discover the importance of Team Building & Being a Team Member.

       To analyze and interpret the techniques and tools that will promote efficient utilization of time.

       To evaluate different reading strategies to improve effective reading.

Course Outcome

CO1: Explain and illustrate different barriers of professionalism and ethics as an attribute

CO2: Develop an understanding between individuals within a team or in a group setting

CO3: Discover the importance of multicultural communication skills

CO4: Analyse and interpret the techniques and tools that will promote efficient utilisation of time

CO5: Identify and apply techniques to deal with stress at work

CO6: Evaluate different reading strategies to improve effective reading

Unit-1
Teaching Hours:6
PROFESSIONALISM AND ETHICS
 

Professionalism in workplace, Ethics, Professionalism in sports, society, etc. Grooming

Unit-2
Teaching Hours:6
JOHARI WINDOW & TRANSACTIONAL ANALYSIS
 

JOHARI WINDOW - The four quadrants of JW, Advantages and disadvantages, Applications, TRANSACTIONAL ANALYSIS - Ego states, Type of transactions, Implications of TA

Unit-3
Teaching Hours:6
SELF AWARENESS
 

Introduction, importance, benefits, types and how to create a self-awareness, Understand yourself, Realize your strengths and weakness, Applicability of self-awareness in our lives

Unit-4
Teaching Hours:6
TEAM BUILDING
 

Introduction to meaning and concept of Teams, importance of Team in formal Set up. Importance of being a Team Member and Team Leader. Meaning, importance   and Challenges of Team Building, Introduction as to how to build Teams

Unit-5
Teaching Hours:4
TIME MANAGEMENT
 

Introduction to Time management, Benefits of time management, Prioritization of events, preparing schedules, Procrastination, Problems in time management and strategies for effective time management.

Unit-6
Teaching Hours:2
Reading & Comprehension Skills Usage of Library Resources
 

Importance of Reading Skills, Ways to improve reading skills, Building vocabulary, Techniques for Smart Reading: Surveying, Questioning, Reading, Skimming, Recalling and Reviewing.

Usage of Library Resources in University Campus.

Evaluation Pattern

SKILL ENHANCEMENT COURSE

FINAL SUBMISSION OUT OF 100 (6 CIA * 10 marks, which will be rounded out of 100 marks)

BBDS161A - INDIAN FINANCIAL SYSTEM (2021 Batch)

Total Teaching Hours for Semester:45
No of Lecture Hours/Week:3
Max Marks:100
Credits:3

Course Objectives/Course Description

 

Course Description: This course is to make students familiarize with various components of Indian financial system and enable them to understand the mechanisms in exchange of funds among various players in the financial system. The course also imbibes knowledge on the independent regulators of the Capital market, insurance, banking, and various services sectors. The course also introduces students to the various financial instruments dealt in the Indian financial markets and provides an insight into the international financial markets.

Course Objectives:

 1.    To understand the structure, organization and working of the financial system in India.

 2.    To demonstrate the role of regulatory bodies in Indian financial system

 3.    To evaluate the impact of money market and capital market operations. 

 4.    To assess the functions of the financial institutions and financial services.

  5. To examine the importance of International financial markets

Course Outcome

CO1: Understand the components of Indian Financial System.

CO2: Demonstrates the role of regulatory authorities in the financial system.

CO3: Evaluate the impact of money market and capital market operations.

CO4: Assess the functions of various financial institutions and financial services

CO5: Examine the importance of International Financial markets.

Unit-1
Teaching Hours:3
Introduction
 

 

Level of knowledge:  Basic                          

Meaning – Structure - Functions - Components of financial system - Financial system and economic development - Reforms in Financial Sector in India

Unit-2
Teaching Hours:8
Capital Market
 

 

Level of knowledge: Conceptual                                                                                          

Meaning – Classification - Functions – Types - Primary market - Secondary market -functioning of various stock exchanges - NSE, BSE, OTCEI - Financial instruments in capital market - Long term loans market - Derivatives Market - Government Securities market - Capital market scams – SEBI - Reforms in capital markets.

Unit-3
Teaching Hours:8
Money Market
 

 

Level of knowledge: Conceptual                                                                                         

Meaning – Significance - Structure-Features of money market - Money market instruments - Reforms in money market – Monetary policy - Credit Policy

Unit-4
Teaching Hours:7
Regulators of Financial System
 

 

Level of knowledge: Analytical                                                                                           

Meaning – Functions - Banking institutions - Scheduled commercial banks and scheduled cooperative banks - Non Banking Institutions – Regional Rural Banks - NBFCs and Development Finance institutions - Insurance and Housing Finance Companies – IRDA.

RBI Functions - Banking regulation and requirement - licensing and supervision, capital reserve, corporate governance, financial reporting and disclosures, Capital adequacy -Banking ombudsman scheme - Basel norms

Unit-5
Teaching Hours:7
Banking Compliance
 

 

Level of knowledge: Analytical                                                                               

 

Anti-money laundering: Prevention of money laundering act (PMLA) - Customer due diligence -Know your customer norms - International sanctioning -Financial Intelligence unit - fraud detection and management in banks - International banking scenario-Documentary letter of credit -Correspondent banking and NRI accounts - Bad banks

 

Unit-6
Teaching Hours:7
Financial instruments and Financial Services
 

 

Level of knowledge: Conceptual                                                                

Financial Instruments:  Shares - Mutual Funds – Debentures - Bonds - Money market instruments (Self learning) - Derivatives - Hedging instruments and others.

Financial services: Fund based services – Leasing – Hire Purchase – Consumer Credit – Bill Discounting – Factoring and Insurance.

Fee based services – Issue Management, Merchant Banking, Credit rating, Debt Restructuring and Stock Broking.

Unit-7
Teaching Hours:5
International Financial Markets
 

 

Level of knowledge: Conceptual                                                                

Forex market rate determination Nature, Organization and Participants- Offshore Financing Instruments- Foreign Exchange market – Foreign Direct Investment and Foreign Institutional Investment.

Text Books And Reference Books:

 

 Pathak, B. V (2018). Indian Financial System. New Delhi: Pearson Education

Essential Reading / Recommended Reading

 

  1. Desai, V. (2019). The Indian Financial System and Development. Mumbai: Himalaya Publishers.
  2. Gordon, N. (2014). Indian Financial System. Mumbai: Himalaya publishers.
  3. Khan, M.Y. (2019). Indian Financial System. New Delhi: McGraw-Hill.
  4. Sharma, G. (2014). Indian Financial System. Ludhiana: Kalyani publishers.

5. Singh, P. (2018). Dynamics of Indian Financial System: Markets, Institutions and Services, ANE Books.

Evaluation Pattern

CIA 1 , CIA 2 and CIA 3 = 70 Percent

ESE = 30 Percent

 

BBDS161B - BUSINESS MATHEMATICS (2021 Batch)

Total Teaching Hours for Semester:45
No of Lecture Hours/Week:3
Max Marks:100
Credits:3

Course Objectives/Course Description

 

Course description: This course aims at aiding the students in reaching a level of increased competence in business mathematics and expands understanding of the importance of mathematical concepts in business applications. Emphasis is placed upon learning mathematical concepts by examining some basic business problems.

Course Objectives:  This course will help the learner to gain a familiarity with

       To understand and extend the concept of Matrices and Determinants in the real time business

       To solve the problems related with Simple Interest, compound interest, annuities, sinking fund, etc.

       To build skills and ability to translate a given real life situation into a linear programming format

       To simplify and solve Transportation and Assignment of job-related issues with optimum solution

To improve on service delivery system of a business concern with the help of Queuing model

Course Outcome

CO1: Interpret concepts of Matrices and Determinants and apply in the applications of business.

CO2: Solve problems on simple interest, compound interest, annuities, sinking funds, etc.,

CO3: Apply the concept of Linear Programming to solve real life problem situation

CO4: Assess business issues like Transportation of goods and Assignment of job and recommend the optimum solution

CO5: Propose solutions related to service delivery and waiting time in a business environment with the usage of Queuing model

Unit-1
Teaching Hours:10
Matrices and Determinants
 

Matrices and Determinants – Types of matrices – addition of matrices – Multiplication of Matrices by a scalar –  Multiplication of two matrices – Properties of Matrix Multiplication – Determinants –Properties of determinants (statement only) – Minors and co-factors – Inverse of a matrix (Simple Problems only) –– Applications of Matrices and Determinants – Matrix representation of data – Applications on basic matrix operations– Solving system of linear equations – Matrix inverse method – Cramer’s Rule

Unit-2
Teaching Hours:8
Commercial Arithmetic
 

Simple interest - Compound interest – Equivalent rate – Effective rate - Depreciation – Accumulated value – Present value – Annuity – Types of Annuity – Annuity Immediate – Annuity Due – Deferred Annuity – Perpetuity – Sinking Fund.

Unit-3
Teaching Hours:8
Linear Programming
 

Definition – Linear Programming Problem – Formulation – Solution by Graphical method – Simplex method – Minimization and Maximization problems 

Unit-4
Teaching Hours:8
Transportation
 

Nature and scope of transportation and allocation models - different methods for finding initial solution - N-W Corner Rule, Least Cost Method and VAM.  Unbalanced TP – Test for optimality – MODI method

Unit-5
Teaching Hours:5
Assignment Problem
 

Nature and Importance of Assignment Problem – Hungarian method – Restricted Assignment problems

Unit-6
Teaching Hours:6
Queuing Theory
 

Scope and importance of Queuing theory, General Structure of Queuing System, The Queuing Models – Deterministic and Probabilistic Queuing Model

Text Books And Reference Books:
  1. D.C. Sancheti and V.K. Kapoor, Business Mathematics, 11th ed., Sultan Chand and Sons, 2012.
  2. U.K. Srivatsava, G.V. Shenoy and S. C. Sharma, Quantitative Techniques for Managerial Decisions, 3rd ed., New Age International Publishers, 2012.
  3. N. D. Vohra, Quantitative Techniques in Management, 4th edition, Tata McGraw Hill Education Private Limited, 2010
Essential Reading / Recommended Reading
  1. E. Don and J. J. Lerner, Schaum’s outlines of Basic Business Mathematics, 2nd ed., McGraw-Hill, 2010.
  2. J D Gupta, P K Gupta and M. Mohan, Mathematics for Business and Economics, Tata Mc Graw Hill Publishing Company Limited, 1987.
  3. A.H. Mouhammed, Quantitative methods for Business and Economics, 3rd ed., Routledge, 2015.
  4. D. R. Anderson, D. J. Sweeney, T. A. Williams, J. D. Camm, J. J. Cochran, M. J. Fry and J. W. Ohlmann, Quantitative Methods for Business, 12th ed., South-Western Cengage Learning, 2013.
  5. Margaret L. Lial, Thomas W. Hungerford, John P. Holcomb, Jr, Bernadette Mullins, Mathematics with Applications, seventh edition, Pearson Education, 2015.
Evaluation Pattern

Component of Final Grade

Max Marks per Component

Weightage towards Final Grade

Total Marks per Component in Final Grade

CIA-I 

20

20 %

20

CIA-II

50

25 %

25

CIA-III (10 + 10)

20

20%

20

End – Term

50

30 %

30

Attendance

5

5 %

5

Total

   

100

ENG121 - ENGLISH - I (2021 Batch)

Total Teaching Hours for Semester:45
No of Lecture Hours/Week:3
Max Marks:100
Credits:2

Course Objectives/Course Description

 
  • To expose learners to a variety of texts to interact with
  • To help learners classify ideologies and be able to express the same
  • To expose learners to visual texts and its reading formulas
  • To help learners develop a taste to appreciate works of literature through the organization of language
  • To help develop critical thinking
  • To help learners appreciate literature and the language nuances that enhances its literary values
  • To help learners understand the relationship between the world around them and the text/literature
  • To help learners negotiate with content and infer meaning contextually
  • To help learners understand logical sequencing of content and process information

·         To help improve their communication skills for larger academic purposes and vocational purposes

·         To enable learners to learn the contextual use of words and the generic meaning

·         To enable learners to listen to audio content and infer contextual meaning

·         To enable learners to be able to speak for various purposes and occasions using context specific language and expressions

·         To enable learners to develop the ability to write for various purposes using suitable and precise language.

Course Outcome

CO1: Understand how to engage with texts from various countries, historical, cultural specificities and politics

CO2: Understand and develop the ability to reflect upon and comment on texts with various themes

CO3: Develop an analytical and critical bent of mind to compare and analyze the various literature they read and discuss in class

CO4: Develop the ability to communicate both orally and in writing for various purposes

Unit-1
Teaching Hours:6
Unit 1 1. The Happy Prince By Oscar Wilde 2. Shakespeare Sonnet 18
 

Unit-1
Teaching Hours:6
language
 

Common errors- subject-verb agreement, punctuation, tense errors 

 

Unit-2
Teaching Hours:6
unit 2
 

1. Why We Travel-Pico Iyer

2. What Solo Travel Has Taught Me About the World – and Myself -ShivyaNath- Blogpost

 

Unit-2
Teaching Hours:6
language
 

sentence fragments, dangling modifiers, faulty parallelism,

Unit-3
Teaching Hours:6
language
 

Note taking

Unit-3
Teaching Hours:6
unit 3
 

1. Thinking Like a Mountain

By Aldo Leopold

2. Short Text: On Cutting a Tree

By Gieve Patel

Unit-4
Teaching Hours:6
unit 4
 

1. Violence in the name of God is Violence against God

By Rev Dr Tveit

 

2. Poem: Holy Willie's Prayer

By Robert Burns

Unit-4
Teaching Hours:6
language
 

Paragraph writing

Unit-5
Teaching Hours:6
Language
 

Newspaper report

Unit-5
Teaching Hours:6
unit 5
 

1. The Story of B24

By Sir Arthur Conan Doyle

 2. Short Text: Aarushi Murder case 

 

Unit-6
Teaching Hours:6
unit 6
 

1.Long text:My Story- Nicole DeFreece

 

2. short text: Why You Should Never Aim for Six Packs

 

Unit-6
Teaching Hours:6
Language
 

Essay writing

Unit-7
Teaching Hours:6
unit 7
 

1.Long Text: Sir Ranjth Singh- Essay by SouravGanguly

2. Short text: Casey at the Bat-  Ernest Lawrence Thayer

Unit-7
Teaching Hours:6
Language
 

Paraphrasing and interpretation skills

Unit-8
Teaching Hours:3
visual text
 

Visual Text: Before the Flood

Text Books And Reference Books:

ENGlogue 1

Essential Reading / Recommended Reading

Addfitional  material as per teacher manual will be provided by the teachers

Evaluation Pattern

CIA 1=20

CIA 2=50 

CIA 3= 20 

ESE= 50 marks online and 50 marks written exam

AEN221 - ADDITIONAL ENGLISH (2021 Batch)

Total Teaching Hours for Semester:45
No of Lecture Hours/Week:3
Max Marks:100
Credits:3

Course Objectives/Course Description

 

The second semester has a variety of writing from India, Pakistan and Srilanka. The various essays, short stories and poems deal with various socio-economic, cultural and political issues that are relevant to modern day India and the Indian sub-continent and will enable students to comprehend issues of identity-politics, caste, religion, class, and gender. All of the selections either in the manner of their writing, the themes they deal with or the ideologies that govern them are contemporary in relevance and sensibility, whether written by contemporary writers or earlier writers. Excerpts from interviews, autobiographical writings, sports and city narratives are added to this section to introduce students to the varied genres of literature.

The objectives of this course are

to expose students to the rich literary and cultural diversity of  Indian literatures

to sensitise students on the social, political, historical and cultural ethos that has shaped the nation- INDIA

to enable to grasp and appreciate the variety and abundance of Indian writing, of which this compilation is just a passing glance

 

to learn and appreciate India through association of ideas in the texts and the external contexts (BhashaUtsav will be an intrinsic help in this endeavour)

 

Course Outcome

CO1 CO 2: Understand the cultural, social, religious and ethnic diversities of India they will be able to be analytical and critical of the pluralistic society they live in through the activities and assignments conducted be aware of the dynamics of gender, identity, communalism and politics of this vast nation through its literature.

Unit-1
Teaching Hours:10
Poetry
 

1.      Jayanta Mahapatra    “Grandfather”

 

2.      Meena Alexander    “Rites of Sense”

 

3.      K.Satchidanandan      “Cactus”

 

4.      Jean Arasanayagam   “Nallur”

Unit-2
Teaching Hours:15
Short Stories
 

1.      Temsula Ao             “The Journey”

 

2.      A. K Ramanujan       “Annaya’s Anthropology”

 

3.      Sundara Ramswamy   “Waves”

 

4.      Ashfaq Ahmed            “Mohsin Mohalla”

 

5.      T.S Pillai                      “In the Floods”

Unit-3
Teaching Hours:20
Essays
 

1.      Salman Rushdie        “Gandhi Now”

 

2.      Amartya Sen             “Sharing the World”

 

3.      Suketu Mehta            “Country of the No”

 

4.      Rahul Bhattacharya     “Pundits From Pakistan” (An Excerpt)

Text Books And Reference Books:

The textbook "Reading Diversity"

Essential Reading / Recommended Reading

Online references for Comprehension Questions in the textbook

Evaluation Pattern

Evaluation Pattern

CIA 1: Classroom assignment/test for 20 marks keeping in tune with the course objectives and learning outcomes.

CIA 2: Mid-semester written exam for 50 marks

CIA 3: Collage, tableaus, skits, talk shows, documentaries, Quizzes or any proactive            creative assignments that might help students engage with India as a cultural space. This is to be done keeping in tune with the course objectives and learning outcomes.


Question Paper Pattern        

Mid Semester Exam: 2 Hrs

Section A: 4x5= 20

Section B: 2x15=30

Total                  50

End Semester Exam: 2 hrs

Section A: 5 x 5 = 25

Section B: 5 x 15= 75

Total                   100

 

 

 

 

 

 

 

 

 

BBA231 - ORGANIZATIONAL BEHAVIOUR (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:4

Course Objectives/Course Description

 

The course focuses on the basic elements that determine human behavior in an organizational context. It provides various theoretical frameworks to understand human behaviours at individual, group and organization level. The course provides insights into the foundation of human behaviours such as personality, learning, values, attitudes and perception. At the group level its characteristics in terms of size, status, norms, role and cohesiveness makes it functional or dysfunctional. Leaders who are able to influence the individual and group behaviours create positive organisations culture. Thus it is essential for manager to develop an understanding about human behaviours at the workplace and manage them for organizational effectiveness. 

Course Objectives:

To examine the impact of globalization, diversity and ethics on organizational behaviours.

  1. To analyses the individual’s work behaviours due to personality, attitudes and perceptions. 

  2. To assess the dynamics of group behaviours and its influence on group effectiveness. 

  3. To compare and contrast various leadership style as in classic and modern theories.

  4. To determine practices that creates positive organisation culture.

Course Outcome

CO1: To analyses the individual?s work behaviours due to personality, attitudes and perceptions.

CO2: To assess the dynamics of group behaviours and its influence on group effectiveness.

CO3: To compare and contrast various leadership style as in classic and modern theories.

CO4: To determine practices that creates positive organisation culture.

Unit-1
Teaching Hours:8
Introduction to Organizational Behavior
 

Definition of Organizational Behavior, OB as systematic study, Contribution from other disciplines, Challenges and Opportunities in organizational behavior, OB Model/Framework- Individual, Group and Organisational Level.

Unit-2
Teaching Hours:10
Personality, Learning & Values
 

Defining and Measuring Personality, Determinants of Personality, The Big Five Personality Model, Myers-Briggs Type Indicator, and Other Personality Traits like Authoritarianism, Locus of Control, Machiavellianism, Self Esteem, Risk Taking, Self-Monitoring and Achievement Oriented. Importance of values- instrumental and terminal values. 

 

Meaning of Learning; Theories of Learning- Classical Conditioning, Operant conditioning, Cognitive theory, Social learning theory, Principles of learning, Schedule of Reinforcement. 

Unit-3
Teaching Hours:8
Attitude
 

Components of Attitude- ABC model, Function of Attitude, Cognitive Dissonance Changing Attitude, Work Attitudes- Job Satisfaction and Organisation Commitment. 

Unit-4
Teaching Hours:6
Perception
 

Meaning, Factors influencing perception, Attribution Theory, Common short cuts in judging others.

Unit-5
Teaching Hours:8
Group Dynamics
 

Define Group and different type of Groups, Stages of Group Development, Group Properties-Roles, Norms, Status, Size, Cohesiveness; Group Decision making, Groupthink and Group Shift

Unit-6
Teaching Hours:10
Leadership
 

Concept of Leadership-Trait Theories-Behavioral Theories, Ohio & Michigan Studies - Managerial Grid; Contingency Theory-Situational Leadership and Path & Goal of leadership; Contemporary Theories- Transformational, Transactional, Charismatic Leadership, Ethical Leadership and Servant Leadership. 

Unit-7
Teaching Hours:10
Organization Culture
 

Definition of organizational culture and its characteristics, Strong versus Weak culture, Function and Dysfunction of Culture, Creating & Sustaining Culture, -How employees learn culture-Creating Positive organizational culture. 

Text Books And Reference Books:

Stephen P. Robbins, Timothy A. Judge and Neharika Vohra (2018), 18th Ed. Organizational Behaviour. Pearson Education Asia.

Essential Reading / Recommended Reading
  • Aswathappa, K. (2016). Organizational Behaviour (Text, Cases and Games), 12th Ed. Bangalore: Himalaya Publication. 
  • Fred Luthans (2017). Organizational Behavior: An Evidence - Based Approach, 12th Ed. McGraw Hill Education.
  • Gupta, C. B. (2014). A textbook of organisational behaviour: With text and cases. New Delhi: S Chand & Company.
Evaluation Pattern

 

 

Component of Final Grade

Max Marks per Component

Weightage towards Final Grade

Total Marks per Component in Final Grade

CIA-I 

20

20 %

20

CIA-II

50

25 %

25

CIA-III 

20

20%

20

End – Term

50

30 %

30

Attendance

5

5 %

5

Total

   

100

BBA232 - BUSINESS STATISTICS (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:4

Course Objectives/Course Description

 

Course Description:

Business Statistics helps us to make business decisions under uncertainties based on numerical and measurable scales. Decision making process should be always objective and in order to make unbiased decisions, collection and analysis of quantitative data as well as interpreting the results necessitates an understanding of statistical tools and models. As a result, it is essential for individuals working in this environment to have the knowledge and skills to interpret and use appropriate statistical tools and statistical techniques in various scenarios.

Course Objectives:

       To demonstrate the knowledge of organising a problem/data and make evidence-based decisions using statistical tools.

  • To extend an understanding of application of relevant statistical concepts to a given context/business scenario.
  •  To solve real business problems by analysing data with appropriate statistical techniques.
  • To analyse the data using correlation and other statistical tools
  • To interpret regression/time series equations to explain relationship among variables

Course Outcome

1: Explain the techniques of data collection, tabulation and presentation of data.

2: Infer the results of statistical analysis.

3: Apply statistical tools specific skills to analyze the business and management problems

4: Explain the relationship among variables.

5: Interpret regression/time series equations to analyze the effect of independent variables on the dependent variables

Unit-1
Teaching Hours:6
Introduction to Statistics
 

Meaning, Definition, Features, Importance and limitations of statistics. Meaning and difference between primary and secondary data, data collection methods. Classification and tabulation of data including tally marks, methods of classifying data - quantitative, qualitative, geographical, chronological, Discrete and continuous frequency distribution

Unit-2
Teaching Hours:10
Measures of Central Tendency
 

Meaning, measures of Central Tendency- Arithmetic Mean, Weighted Arithmetic Mean, median, mode, geometric mean and harmonic mean (only theory) and partition values- quartiles, deciles, percentiles

Unit-3
Teaching Hours:10
Measures of Dispersion and Skewness
 

Meaning, Definitions, Properties of dispersion - Range, Quartile Deviation, Mean Deviation from Mean and Median, Standard Deviation and coefficient of variation. Skewness-meaning, difference between dispersion and skewness, Karl Pearson’s and Bowley’s measures of skewness

Unit-4
Teaching Hours:8
Correlation and Regression
 

Meaning, Definition and Use of Correlation, Scatter diagram, Types of correlation, Karl Pearson’s correlation coefficient, Spearman’s Rank correlation, Probable Error. Regression- Meaning and utility of Regression analysis, Comparison between Correlation and Regression, regression lines –X on Y, Yon X, Regression Equations and Regression Coefficients. Introduction to Logistic regression

Unit-5
Teaching Hours:6
Time Series
 

Meaning, Components of time series, Calculation of Secular Trend-Moving Average method – odd and even period moving average and method of Least Squares

Unit-6
Teaching Hours:8
Probability and Probability distributions
 

Introduction to Probability, Basic Concepts of Probability, Probability Distributions – Binomial, Poisson and Normal distributions, Expected Value

Unit-7
Teaching Hours:12
Sampling Distribution and Introduction to Inferential statistics
 

Introduction to testing of Hypothesis: Procedure for testing hypothesis - Setting of Hypothesis -Null and alternative hypotheses, Estimation, Computation of Test statistics, - Types of errors in hypothesis testing - Level of significance - Critical region and value - Decision making.   Test of significance for Large and small sample tests, Z and t tests for mean and proportion, one-way ANOVA,Chi-square test for goodness of fit and independence of attributes. 

Text Books And Reference Books:

Sharma J. K (2020) Business Statistics 5th edition Delhi: Vikas Publishing House

Essential Reading / Recommended Reading
  1. Levin R. I.& Rubin D. S. (2014). Statistics for Management. Delhi: Pearson.
  2. Pillai &Bagavathi (2016) Statistics, Theory and Practice, S Chand Publishing
  3. SP Gupta (2017).Statistical Methods, Sultan Chand and Sons
  4. SC Gupta (2018). Fundamentals of Statistics, Himalaya Publishing House
Evaluation Pattern

Component of Final Grade

Max Marks per Component

Weightage towards Final Grade

Total Marks per Component in Final Grade

CIA-I 

20

20 %

20

CIA-II

50

25 %

25

CIA-III 

20

20%

20

End – Term

50

30 %

30

Attendance

5

5 %

5

Total

   

100

BBA233 - MACROECONOMICS (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:4

Course Objectives/Course Description

 

The course aims at providing a systematic introduction to mainstream approaches to the study of macroeconomics in the current century.  It has been designed in such a way that it stimulates awareness on macroeconomic challenges and policy management in progressive nations. It also aims at developing the ability for objective reasoning about macroeconomic issues.

Course Outcome

CO1: Provide a strong base of macroeconomic principles and concepts relevant in managerial decision making.

CO2: Enable the students to apply the knowledge in managerial decision-making process.

CO3: Enable the students to prescribe policies in the light of changing macroeconomic scenario.

Unit-1
Teaching Hours:10
Measuring a Nation?s Income and Cost of Living
 

Economy’s Income and Expenditure - Measurement of GDP - Components of GDP - Real versus Nominal GDP - The GDP Deflator; The Consumer Price Index (CPI) - Calculation of CPI - GDP Deflator versus CPI - Correcting economic variables for the effects of inflation - Real and Nominal Interest Rates - Limitations

Unit-2
Teaching Hours:9
Production and Growth
 

Economic Growth around the world: Productivity: Its Role and Determinants-Economic Growth and Public Policy - Investment-Human Capital.

 

Unit-3
Teaching Hours:9
Goods and Money Market
 

Saving and Investment in the National Income Accounts - The Market for Loanable Funds - Policy Changes and Impact on the Loanable fund Market; Money - Meaning and Functions-Money Supply; Full Reserve Banking and Fractional Reserve Banking - Central Bank Tools of Monetary Control; Classical Theory of Inflation - Classical Dichotomy and Monetary Neutrality - Velocity and Quantity equation - Fisher Effect - Costs of Inflation.

Unit-4
Teaching Hours:7
Unemployment
 

Identifying Unemployment - Labour Force - Unemployment Rate - Labour Force Participation - Types of Unemployment - Unemployment Insurance - Minimum Wage Laws.

Unit-5
Teaching Hours:9
Aggregate Demand, Aggregate Supply and Influence of Monetary and Fiscal Policy on Aggregate Demand
 

Three Key Facts about Economic Fluctuations - Short run Economic Fluctuations - Aggregate Demand Curve, Aggregate Supply Curve, Two Causes of Economic Fluctuations; Monetary Policy Influence on Aggregate Demand - The Theory of Liquidity Preference; Fiscal Policy influence on Aggregate Demand - The Multiplier Effect - Crowding out effect - Stabilisation Policy; Active Versus Automatic Stabilizers.

Unit-6
Teaching Hours:8
Short Run Tradeoff between Inflation and Unemployment
 

The Phillips Curve - Shifts in Phillips Curve and the Role of Expectations - Shifts in Phillips Curve and The Role of Supply Shocks; The Cost of Reducing Inflation Rational Expectations and the Possibility of Costless Disinflation.

Unit-7
Teaching Hours:8
Six Debates over Macroeconomic Policy
 

Economic Stabilization - Monetary vs. Fiscal Policy; Handling Recession - Higher Spending vs. Tax Cuts; Monetary Policy - Rule vs. Discretion Based; Central Bank Goal: Zero vs. Non-zero Inflation; Government Budget- Balanced vs. Unbalanced; Tax Laws for Savings – Reformed vs. Not Reformed.

Text Books And Reference Books:

Mankiw, G.N. (2018). Principles of Macroeconomics (8th ed.). Cengage Learning India.

Essential Reading / Recommended Reading

Abel, A. B. & Bernanke, B. S. (2011). Macroeconomics (7th ed.). Pearson Education.

Blanchard, O. (2009). Macroeconomics (5th ed.). Pearson Education.

Dornbusch, R., Fischer, S., & Startz, R. (2015). Macroeconomics (11th ed.). McGraw Hill Education.

Froyen, R. (2014). Macroeconomics: Theories and Policies (10th ed.). Pearson Education.

Mishkin, F. S. (2016). Macroeconomics: Policy & Practice (2nd ed.). Pearson Education.

Evaluation Pattern

CIA1, CIA2 , CIA3 and End Sem

BBDS211 - PROBLEM SPACE-I (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:3

Course Objectives/Course Description

 

This course is designed to give the students a stage to apply and understand all the concepts taught in Foundations of Data Science, Data Engineering & Decision Science. It will help in providing the students with real world industry exposure by guiding them to solve real world problems that Mu Sigma has historically dealt with

The objective of the course is to:

 

  1. Understand why simply solving problems is not enough and why a more elaborate art of problem solving is in order 

  2. Understand how solving specific problems and the art of problem solving can co-exist harmoniously in the larger realm of problem solving 

  3. Understand the tenets of the Art of Problem-Solving framework 

  4. Understand the frameworks to analyse an industry vertical

  5. Perceive another person’s thoughts, fears and concerns, and motivations

Course Outcome

CO1: List the principles of art of problem solving while approaching customer churn problems

CO2: Illustrate the business model of an organization

CO3: Identify how change is an outcome of transmission of minor changes

CO4: Examine perspectives of evolutionary change to understand change in contemporary environments

CO5: Test the applications of Data Science, Data Engineering & Decision making in the real world

Unit-1
Teaching Hours:60
Problem Space on Customer churn
 

                                                               

Problem Space I will occur once the students are familiar with the design thinking concepts in Decision Science topics. It will be a classroom activity on the problems given by the trainer. This subject will be covered during the second part of the semester. 

Students will be guided on:

  1. How to develop an understanding of customer churn in general 

  2. Examples of real-life applications of forecasting & its impact

  3. How to work on an exercise on customer churn

Output expected from students:                                                                                                           

 

  1. Create an Empathy Map, Org Chart and a Vertical writeup on the industry and the business in question

  2. Access the problem statement using Design Thinking

  3. Break down the problem statement using Problem Definition & Design

  4. Arrive at a solution thinking on the lines of Transformation Roadmap                                                                                                              

  5. Submit a Jupyter Notebook with the solution

Text Books And Reference Books:

Mu Sigma internal training material

Essential Reading / Recommended Reading

Mu Sigma case studies

Evaluation Pattern

Practical

Skill Enhancement Course

Final Submission out of 100

BBDS251 - FOUNDATIONS OF DATA ENGINEERING (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:3

Course Objectives/Course Description

 

 

Proper database management systems help increase organizational accessibility to data, which in turn helps the end users share the data quickly and effectively across the organization. The course seeks to teach database management using SQL which is a domain-specific language used in programming and designed for managing data held in a relational database management system, or for stream processing in a relational data stream management system. The course also includes Hadoop, which is a collection of open-source software utilities that facilitates using a network of many computers to solve problems involving massive amounts of data and computation. It provides a software framework for distributed storage and processing of big data using the MapReduce programming model. 

 

The objective of the course is:

 

  1. Familiarize with foundations of data engineering

  2. Understand the storage, access, and manipulation of large structured and unstructured data 

  3. Learn about the distributed storage of data and the process of working with such systems

  4. Understand the basic terminologies and operators in SQL, use an SQL interface of a multi-user relational DBMS package to create, secure, populate, maintain, and query a database, formulate query using SQL, solutions to a broad range of query and data update problems

  5. Learn the relational model and how it is supported by SQL and PL/SQL and use the PL/SQL code constructs of IF-THEN-ELSE and LOOP types as well as syntax and command functions

Course Outcome

CO1: Demonstrate understanding the role of managers in an organisation

CO2: Summarise the elementary concepts, principles and theories of management

CO3: Examine the managerial functions having an impact on the organisational effectiveness

CO4: Identify the contemporary issues and challenges in management

CO5: Develop ethical workplace practices

Unit-1
Teaching Hours:3
Introduction to Database Management Systems
 

 

What is database, types of databases, what is RDBMS, DBMS vs RDBMS, DBMS vs file system, DBMS architecture, 3 schema architecture, data models, data mode schema, data independence, DBMS language, ACID properties in DBMS

Unit-2
Teaching Hours:5
Data Modelling & Relational data Model
 

ER model concepts, notation for ER diagram, ER design issues, mapping constraints, DBMS keys, DBMS generalization, DBMS specialization, DBMS aggregation, convert ER into table, relationship of higher degree, relational algebra, join operation, integrity constraints, relational calculus

Unit-3
Teaching Hours:4
Normalization
 

Functional dependency, inference rule, DBMS normalization, DBMS 1NF, DBMS 2NF, DBMS 3NF, DBMS BCNF, DBMS 4NF, DBMS 5NF, relational decomposition, multivalued dependency, join dependency, inclusion dependency, canonical cover

Unit-4
Teaching Hours:4
Transaction Processing
 

Transaction, transaction property, states of transaction, DBMS schedule, testing of serializability, conflict schedule, view serializability, recoverability of schedule, failure classification, log-based recovery, DBMS checkpoint, deadlock in DBMS

Unit-5
Teaching Hours:4
‌Concurrency Control & Data Warehousing
 

Concurrency control, lock based protocol, time stamping protocol, validation-based protocol, Thomas Write rule, multiple granularities, recovery concurrent transaction, Overview of data warehousing, components/ building blocks of data warehousing, difference between operational database and data warehouse, three-tier data warehouse architecture, ETL vs ELT, types of data warehouse, data warehouse design, terminologies, OLAP technology, design schemas, dimensional modelling, data warehouse security, backup

Unit-6
Teaching Hours:25
SQL
 

Introduction to Structured Query Language (SQL), SQL database, SQL Table, SQL Select, SQL Clause, SQL Order By, SQL Insert, SQL Update, SQL Delete, SQL Join, SQL Keys

 

 

 

Unit-7
Teaching Hours:15
‌PL/SQL
 

PL/SQL Tutorial, control statements, PL/SQL Procedure, PL/SQL Function, PL/SQL Cursor, PL/SQL Exception, PL/SQL Trigger

Text Books And Reference Books:
  • Ramakrishnan,R ,Gehrke, J. Database Management Systems, McGraw Hill Publication‌

  

Essential Reading / Recommended Reading
  • Elmsari, Navathe(2008). Fundamentals of Database Systems (5th Edition). Pearson Education 
  •  Jorgensen, A, Ball, B(2014). Professional Microsoft SQL Server 2014 Administration. Wiley 
Evaluation Pattern

Practical Paper

Final Submission out of 100

BBDS252 - FOUNDATIONS OF DATA SCIENCE (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:3

Course Objectives/Course Description

 

Course introduces fundamentals of computer sciences and programming. This is followed by an introduction to data science, the significance, and foundational topics in Data Science. The course starts by introducing the basic data manipulation tool – Microsoft Excel. Post which R, the most used technology in Data Science will be introduced to the students. Followed by basics of Statistics as a mathematical science pertaining to data collection, analysis, interpretation, and presentation. Statistics is used to process complex problems in the real world so that Data Scientists and Analysts can look for meaningful trends and changes in data.

The objective of the course is to:

 Define the basic functioning of computers from a programmer’s perspective 

  1. Infer the basics of object-oriented programming  

  2. Experiment with Microsoft Excel, its interface and functionality & understand how data can be structured, manipulated, and summarized in Excel 

  3. Analyse the fundamentals of the R programming language 

  4. Understand the need for statistics, develop intuition about data and be able to use different visualization tools to understand it

Course Outcome

CO1: Define the basics of computer software and hardware

CO2: Demonstrate the importance of problem solving, determine the logical sequence and diagrammatic representation of the steps

CO3: Identify the logic behind coding, identify the basics of coding and terminologies related to coding

CO4: Discover speed and efficiency in usage of Microsoft Excel and conduct exploratory and descriptive analyses on small to medium sized datasets using Microsoft Excel

CO5: Make use of R to efficiently explore, descriptive and summarize data and derive insights and estimate the feasibility of a business hypothesis using statistical methods

Unit-1
Teaching Hours:3
Introduction to Computer Hardware and Software Concepts
 

Block diagram of computer – memory and its types – input / output devices, introduction to software – overview and classification of software

Unit-2
Teaching Hours:5
Problem solving techniques
 

Introduction to problem solving, logic and importance of logic in problem solving, computational problem and its classification, introduction to algorithms and flowcharts, introduction to programming paradigms and methodologies.

Unit-3
Teaching Hours:12
Introduction to Basics of Programming
 

Basics of coding, binary character set, code hygiene, identifiers and keywords, data types, variables, declarations, best practices for programming – naming variables according to standards, importance of following coding standards- program structure, input and output operations

Unit-4
Teaching Hours:8
Learning with Spreadsheets
 

Introduction to Microsoft Excel, basic functions (string, logic, aggregate functions), conditional formatting, lookup & referencing, pivot charts & pivot table

Unit-5
Teaching Hours:12
Basics of R Programming
 

Introduction to R, using Jupyter notebook, data handling, data frame handling, string and date manipulations, visualizations and apply functions

Unit-6
Teaching Hours:20
Introduction to EDA
 

 

Why we need EDA. Summary Statistics, Visualization, Missing value treatment, Outliers and Outlier treatment, Normalization and standardization of data. Dimension reduction by feature selection and feature extraction.

Text Books And Reference Books:
  1. Walkenbach, John - Excel 2013/2016 Bible, Wiley (2013/2015)

  2. Newbold, P, W. Carlson and B. Thorne - Statistics for Business and Economics (8th edition), Harlow: Pearson Education, ©2013

  3. Casella & Berger - Statistical Inference, Cengage 
  4. Gardener, M - Beginning R: The Statistical Programming Language (1st edition), Wrox; 
Essential Reading / Recommended Reading
  1. Mu Sigma internal training documents

Evaluation Pattern

Practical 

Final Submission out of 100

BBDS253 - FOUNDATIONS OF DECISION SCIENCE (2021 Batch)

Total Teaching Hours for Semester:60
No of Lecture Hours/Week:4
Max Marks:100
Credits:3

Course Objectives/Course Description

 

‌ ‌The interdisciplinary field of Decision Science seeks to understand and improve the judgment and decision making of individuals, groups, and organizations. The major emphasizes basic skills and concepts that enhance students’ ability to understand and improve the decisions that they and others face. The course also covers the Art of Problem-Solving framework and its subcomponents – muPDNA and muUniverse. It also looks to enhance the students’ knowledge on businesses and how they work, what are the basic steps to be taken to chart out the first steps in decision making

 

Course Objectives:

The objective of the course is:

 

  1. Understand why simply solving problems is not enough and why a more elaborate art of problem solving is in order 

  2. Understand how solving specific problems and the art of problem solving can co-exist harmoniously in the larger realm of problem solving 

  3. Understand the tenets of the Art of Problem-Solving framework 

  4. Understand the frameworks to analyse an industry vertical

  5. Perceive another person’s thoughts, fears and concerns, and motivations and appreciate the role of a third person’s role in decision making

Course Outcome

CO1: Define the first steps towards design thinking with the Mu Sigma framework of Art of Problem Solving (AoPS)

CO2: Interpret how to break down a problem into its smallest segments

CO3: Identify how to represent the complexity of a problem

CO4: Examine the working of an industry, its businesses, marketing, and value proposition

CO5: Perceive another person?s thoughts, fears, concerns, motivations & examine the role of a third person in decision making and understand how to map out an industry and the structure of an organization

Unit-1
Teaching Hours:5
Introduction to Design Thinking (AoPS Framework)
 

The need of an art of problem solving, what art of problem solving enables, non-linearity in problem solving, transforming decision sciences by harmonizing Art of Problem Solving (AoPS) and Solving Specific Problems (SSP)

Unit-2
Teaching Hours:20
Problem Definition & Design
 

Underlying concepts of articulating problems – Design, representation, and hypotheses, muSearch, breaking down a problem, iterating refinement of representation and hypotheses, asking the right questions, examples of muPDNA, use cases and exercises

Unit-3
Teaching Hours:15
Complexity Representation
 

Complexity surrounding individual business problems, mapping problem interconnections, discovering and identifying the latent interconnection between problems, examples of muUniverse

 

 

Unit-4
Teaching Hours:5
Business 101 Industry knowledge
 

Understanding an organization, industry, marketing – Brand, value proposition, segmentation, marketing mix, marketing research, customer lifecycle, finance – balance sheet, profit & loss statement, cash flow statement, operational metrics & ratios in finance, how to read 10K report, operations – operations management practices, trends in operation

Unit-5
Teaching Hours:10
Empathy ? Relationship Building
 

Inputs, outputs and processing, understand the party’s sensory inputs, what goes (and doesn’t go) in their mind, action yielded as a result of inputs and processing, understanding the stakes & the party’s pain points, what party has to gain, use cases of Empathy Maps approaching new and prospective clients and customers, planning for transformation, charting analytical roadmaps, preparing for meetings, preparing clients for presentations, building products and software

Unit-6
Teaching Hours:5
Vertical write-ups and Organization Charts
 

Overview, significance, how to create them, use-cases

Text Books And Reference Books:

Mu Sigma internal training material

Essential Reading / Recommended Reading

Mu Sigma case studies

Evaluation Pattern

Practical Paper

Final Submission out of 100