The Department of Information technology is a collaborated team of four units– IT Support Administration, System Administration, Engineering, Service Management. We support the university by providing comphrehensive technology based services covering all areas of academics and offices to role out the best facilities. The Christ university IT organisation is committed to provide best in class services and technological support in all areas of research, Teaching and learning, Office administrations. We serve the best services for you !
Contact Us
Christ University Information Technology Services comprises a dedicated team of IT professionals committed to supporting the digital and computing needs of the Christ University community, including faculty, staff, and students.
Need assistance?
Reach us at support@christuniversity.in. Our support team is available from 8:00 AM to 6:00 PM, Monday through Saturday.
In Personal support
Meet our IT team in -person for any IT related advise and actions. No appointment needed.
Role of IT Services
- System Administration
- Software Development
- Infrastructure Support
- Website and Social Media Content Management
- Training – Faculty and Students
Notifications
June 20, 2025
Services Offered by IT Services
User Accounts & Access
- Creation and management of official email IDs (faculty, staff, and students).
- Password reset and recovery support.
- Access management for institutional platforms (ERP, LMS, portals).
Network & Connectivity
- High-speed internet access across campus.
- Wi-Fi services for students, faculty, and staff.
- VPN/Remote access for academic and administrative use.
- Network security monitoring and firewall management.
Learning & Academic Support
- Learning Management System (LMS) setup and support.
- Online class platforms (Zoom/Google Meet/MS Teams) integration.
- Smart classroom & e-learning support.
- Digital library & e-resource troubleshooting.
Administrative & ERP Systems
- ERP support for admissions, examinations, finance, and HR.
- Timetable & attendance management.
- Online student services (ID card, certificates, forms).
- Faculty portal for workload, reports, and academic data.
Website & Portal Management
- University website content updates and maintenance.
- Departmental webpage creation and customization.
- Event announcements and notices publishing.
- Technical support for online forms & portals.
Hardware & Software Support
- Maintenance of desktops, laptops, and printers.
- Installation and licensing of official software.
- Support for lab equipment and servers.
- Preventive maintenance and AMC coordination.
Communication & Collaboration Tools
- University-wide email communications.
- Cloud storage and collaboration platforms (Google Workspace / Microsoft 365).
- Video conferencing facilities.
- Official YouTube/streaming support for events.
Security & Data Protection
- Data backup and recovery solutions.
- Antivirus and endpoint security management.
- Cybersecurity awareness and training.
- Monitoring and safeguarding institutional data.
Helpdesk & Support
- Centralized IT helpdesk (ticketing system or email).
- On-call technical support for classrooms and offices.
- User training and workshops.
- Feedback and continuous improvement initiatives.
IT Service Catalogue
Following IT service catalogue gives you the complete reference of services that we provide, which includes all the support hours for the services, services provided and explains how to request/access each of the services.
Vision
To deliver quality services & support ensuring value for time
Mission
We shall strive to exceed expectations, by delivering defect free services and on-time support, through a process of continous quality improvement always ensuring value for time
Mission
