The course objective is to teach the issues of setting-up a restaurant as well as running it successfully. It also deals with all the legalities in terms of licences, costing, planning of layouts, making a menu and design.
After completion of the course, students have good insight and understanding in hotel- and restaurant operation and management. Students will gain knowledge in how sales affect the hotel and restaurant business. Knowledge and understanding of the relationship between customer satisfaction and customer’s loyalty and how this influence in managing the hotel and restaurant business