Faculty

Profile

Dr TARUN KUMAR SINGHAL

MSc, MS, PhD
PROFESSOR


BUSINESS AND MANAGEMENT (NCR)
DELHI NCR CAMPUS

Name Programme Institution Year of Passing
PhD PhD Doctor Bhimrao Ambedkar University 2009
Others Advanced Diploma in Business Studies Kent Institute of Higher Education 2006
Others MS The Birla Institute of Technology & Science 2002
PG MSc Chaudhary Charan Singh University 1995
Degree BSc Meerut University 1993
Sl.No. Title Name of Periodical Periodicity Date
Sl.No. Title Name of Journal Date of Publication Volume No/Issue No/Page No
1 Influence of Social Media Expressions on Service Quality Perceptions International Journal of Innovative Technology and Exploring Engineering (IJITEE) 10-Sep-2021 8 / 11 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Influence of Social Media Expressions on Service Quality Perceptions
Name of Journal International Journal of Innovative Technology and Exploring Engineering (IJITEE)
Volume No 8
Issue No 11
Page No
URL https://www.ijitee.org/
Date of Publication 10-Sep-2021
2 Factors Influencing Adoption Intention of AI Powered Chatbot for Public Transport Services within a Smart City International Journal on Emerging Technologies 20-Aug-2020 11 / 3 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Factors Influencing Adoption Intention of AI Powered Chatbot for Public Transport Services within a Smart City
Name of Journal International Journal on Emerging Technologies
Volume No 11
Issue No 3
Page No
URL https://www.researchtrend.net/ijet/ijet.php
Date of Publication 20-Aug-2020
3 IoT supported SMART supply chain management for effective online retail management (e-retail) ? an empirical research International Journal of Logistics Systems and Management 22-Jul-2020 36 / 3 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article IoT supported SMART supply chain management for effective online retail management (e-retail) ? an empirical research
Name of Journal International Journal of Logistics Systems and Management
Volume No 36
Issue No 3
Page No
URL https://www.inderscience.com/jhome.php?jcode=ijlsm
Date of Publication 22-Jul-2020
4 Value Enablement of Collaborative Supply Chain Environment Embedded With the Internet of Things: Empirical Evidence From the Automotive Industry in India International Journal of Intelligent Information Technologies (IJIIT) 13-Jun-2020 16 / 3 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Value Enablement of Collaborative Supply Chain Environment Embedded With the Internet of Things: Empirical Evidence From the Automotive Industry in India
Name of Journal International Journal of Intelligent Information Technologies (IJIIT)
Volume No 16
Issue No 3
Page No
URL https://www.igi-global.com/journal/international-journal-intelligent-information-technologies/1089
Date of Publication 13-Jun-2020
5 Developing a Business Innovation Framework for SMEs with a focus to IT-enabled Digital Business Services International Journal of Advanced Science and Technology 14-May-2020 29 / 9S /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Developing a Business Innovation Framework for SMEs with a focus to IT-enabled Digital Business Services
Name of Journal International Journal of Advanced Science and Technology
Volume No 29
Issue No 9S
Page No
URL http://sersc.org/journals/index.php/IJAST
Date of Publication 14-May-2020
6 Deconstructing the Seven Cs of Social Media: A Summative Perspective International Journal of Interactive Mobile Technologies (iJIM) 21-Nov-2019 14 / 3 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Deconstructing the Seven Cs of Social Media: A Summative Perspective
Name of Journal International Journal of Interactive Mobile Technologies (iJIM)
Volume No 14
Issue No 3
Page No
URL https://www.online-journals.org/index.php/i-jim/article/view/10490/6589
Date of Publication 21-Nov-2019
7 Study on the various intellectual property management strategies used and implemented by ICT firms for business intelligence Journal of Intelligence Studies in Business 25-Oct-2019 9 / 2 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Study on the various intellectual property management strategies used and implemented by ICT firms for business intelligence
Name of Journal Journal of Intelligence Studies in Business
Volume No 9
Issue No 2
Page No
URL https://ojs.hh.se/index.php/JISIB/article/view/467
Date of Publication 25-Oct-2019
8 Curbing Social Media Expressions: Fuelling Antagonism Among Customers International Journal of Innovative Technology and Exploring Engineering (IJITEE) 10-Oct-2019 8 / 12 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL
Title of Article Curbing Social Media Expressions: Fuelling Antagonism Among Customers
Name of Journal International Journal of Innovative Technology and Exploring Engineering (IJITEE)
Volume No 8
Issue No 12
Page No
URL https://www.ijitee.org/
Date of Publication 10-Oct-2019
9 Custolytics? Internet of Things based customer analytics aiding customer engagement strategy in emerging markets ? an empirical research International Journal of Emerging Markets 18-Sep-2019 16 / 1 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Custolytics? Internet of Things based customer analytics aiding customer engagement strategy in emerging markets ? an empirical research
Name of Journal International Journal of Emerging Markets
Volume No 16
Issue No 1
Page No
URL https://www.emerald.com/insight/publication/issn/1746-8809
Date of Publication 18-Sep-2019
10 Social Media Analytics and New Product Development International Journal of Innovative Technology and Exploring Engineering (IJITEE) 10-Sep-2019 8 / 11 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL
Title of Article Social Media Analytics and New Product Development
Name of Journal International Journal of Innovative Technology and Exploring Engineering (IJITEE)
Volume No 8
Issue No 11
Page No
URL https://www.ijitee.org/
Date of Publication 10-Sep-2019
11 Association of Business Value to Productivity through Information Technology International Journal of Engineering and Advanced Technology 10-Aug-2019 8 / 6 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Association of Business Value to Productivity through Information Technology
Name of Journal International Journal of Engineering and Advanced Technology
Volume No 8
Issue No 6
Page No
URL https://www.ijeat.org/
Date of Publication 10-Aug-2019
12 Achieving Service Process Excellence With Connected Customer: A Winning Approach International Journal of Information Systems and Supply Chain Management 24-Apr-2019 12 / 1 /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Achieving Service Process Excellence With Connected Customer: A Winning Approach
Name of Journal International Journal of Information Systems and Supply Chain Management
Volume No 12
Issue No 1
Page No
URL https://www.igi-global.com/journal/international-journal-information-systems-supply/1097
Date of Publication 24-Apr-2019
13 Emergence of Digital Services Innovation as A Path to Business Transformation: Case of Communication Services Providers in GCC Region International Journal of Innovative Technology and Exploring Engineering (IJITEE) 10-Apr-2019 8 / 6C /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article Emergence of Digital Services Innovation as A Path to Business Transformation: Case of Communication Services Providers in GCC Region
Name of Journal International Journal of Innovative Technology and Exploring Engineering (IJITEE)
Volume No 8
Issue No 6C
Page No
URL https://www.ijitee.org/
Date of Publication 10-Apr-2019
14 https://www.ijeat.org/wp-content/uploads/papers/v8i4c/D24250484C19.pdf International Journal of Engineering and Advanced Technology 10-Apr-2019 8 / 4C /

Additional information

Category
Sole Authored /Co Authored
Author Name (s) TARUN KUMAR SINGHAL,TARUN KUMAR SINGHAL
Title of Article https://www.ijeat.org/wp-content/uploads/papers/v8i4c/D24250484C19.pdf
Name of Journal International Journal of Engineering and Advanced Technology
Volume No 8
Issue No 4C
Page No
URL https://www.ijeat.org/
Date of Publication 10-Apr-2019
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