Dr SONIA MATHEW
MBA, PhD
ASSOCIATE PROFESSOR
Articles in Journals
Sl.No. Title Name of Journal / Vol. No. / Issue No. / Page Nos ISSN No. Date Published
1 Examining the Relationship between E-Service Recovery Quality and E-Service Recovery Satisfaction Moderated by Perceived Justice in the Banking Context. Benchmarking - An International Journal / NA / NA / 0 - 0 1463-5771 23-Jun-2020
2 How Green Consumption Value Affects Green Consumer Behaviour: The Mediating Role of Consumer Attitudes Towards Sustainable Food Logistics Practices Vision: The Journal of Business Perspective / / / - 0972-2629, 2249-5304 25-Jan-2021
3 Strategic positioning of tourist destinations- analyzing the role of perceived meaningfulness Journal of Hospitality and Tourism Management / 49 / NA / 140 - 151 1447-6770, 1839-5260 27-Aug-2021
4 The role of switching cost in the e-service recovery framework among banking customers International Journal of Quality and Service Sciences / / / - 1756-669X, 1756-6703 11-Aug-2021
5 A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing Journal of Service Theory and Practice / / / - 2055-6225 15-Sep-2021
6 Towards a theory of well-being in digital sports viewing behavior Journal of Services Marketing / / / - 0887-6045 15-Oct-2021
7 Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations Tourism Recreation Research / / / - 0250-8281, 2320-0308 29-Jan-2022
8 Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations Tourism Recreation Research / / / 1 - 20 0250-8281, 2320-0308 10-Mar-2022
9 Towards a theory of well-being in digital sports viewing behavior Journal of Services Marketing / / / 245 - 263 0887-6045] 03-Nov-2023
10 A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing Journal of Service Theory and Practice / 32 / 2 / 199 - 231 2055-6225 15-Sep-2021
11 Strategic positioning of tourist destinations- analyzing the role of perceived meaningfulness Journal of Hospitality and Tourism Management / 49 / / 140 - 151 1447-6770 15-Sep-2021
12 The role of switching cost in the e-service recovery framework among banking customers International Journal of Quality and Service Sciences / 14 / 1 / 86 - 109 1756-669X 11-Aug-2021
13 Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context Benchmarking: An International Journal / 27 / 6 / 1951 - 1980 1463-5771 15-May-2020
14 Digital mental health interventions in India: Addressing challenges and expanding access Asian Journal of Psychiatry / / / - 1876-2018 03-Dec-2024
15 Navigating brand equity in personal care: Examining the influence of direct-to-consumer brands and the mediating power of brand image international journal of management and sustainability / 13 / 2 / 404 - 422 2306-0662 16-Apr-2024
16 Unpaid care labour in India: a feminist and intersectional analysis of lived experiences Journal of Gender Studies / / / 1 - 26 0958-9236 22-Sep-2025
17 Reimagining occupational psychiatry in Asia: the case for mental health digital twins The British Journal of Psychiatry / / / - 1472-1465 15-Dec-2025
18 Financial Freedom, social Capital, and the Development of Rural Women Entrepreneurship in India Finance: Theory and Practice / / / - 2587-7089 02-Feb-2026
19 LGBTQ+ leisure in conservative tourism destinations: navigating hidden spaces, safety, and intimacy Tourism Recreation Research / / / 1 - 19 0250-8281 18-Feb-2026
20 Addressing the psychiatric implications of AI-enabled non-consensual sexual imagery The British Journal of Psychiatry / 228 / 1 / 73 - 74 1472-1465 15-Apr-2026
Books/ Book Chapter/Case Study
Sl.No. Title Author Names(s) ISBN No. Month Year
1 Big Data in Finance: Transforming the Financial Landscape — part of the Studies in Big Data series (volume 164). ARTI ARUN KUMAR,SONIA MATHEW 21976503 /
Participation in Seminars/Conferences/Symposium
Sl.No. Name of the Conference /Seminar /Symposium Type of Program Title of the Article Role Venue/Place Date
1 MARKCON 2020 CONFERENCES Consumer Value Perception of Online Meat Purchase in Emerging markets PRESENTER) Indus Business AcademyBangalore 09/01/2020
2 Berchmans National Conference CONFERENCES ) St Berchmans College, Changanacherry, KeralaKottayam, Kerala 27/02/2020
3 International Conference on Post Pandemic Business and Institutional Implications: An exploration by corporates and academics CONFERENCES The Moderating Effect of Risk Aversion in Determining the Financial Well-Being among Working Young PRESENTER) FISAT Business School, ErnakulamFISAT Business School, Angamaly 27/07/2020
4 Convergence 2020 Winning Through Service Excellence: Theory And Practice CONFERENCES Towards a theory of well-being in digital sports viewing behavior- A transformative service research approach PRESENTER) Jagdish Sheth School of Management (IFIM) BangaloreBangalore 18/12/2020
5 Changing global economic landscape: Sustainable strategies for the new normal CONFERENCES A study to explore the factors of conscious consumerism impacting the purchase intention from rational and emotional advertising appeal PRESENTER) Bangalore 23/03/2022
6 New paradigms in Management CONFERENCES Exploring the factors of conscious consumerism impacting the purchase intention from advertising appeals. PRESENTER) Rajagiri Business SchoolCochin 25/01/2022
7 RMC 23 CONFERENCES Factors Influencing Online Meat Purchase: An Exploration of Consumer Attitudes and Perceptions PRESENTER) RAJAGIRI BUSINESS SCHOOLCOCHIN 03/04/2023
8 Emerging Research in Management & Applications ERMA 2022 CONFERENCES Analysis of Customer Sentiments on Review Sites towards Selected Travel Companies : A Bigdata Approach PRESENTER) NITTE BangaloreBangalore 25/11/2022
9 Teaching with Cases SEMINARS PARTICIPANT) HBA and IIMAIIM Ahmedabad 14/06/2023
10 Global Progress, Local Actions: Aligning Business and Management Practices with SDG Agenda CONFERENCES Integrating Multiple Stakeholder Perspectives In Corporate Social Responsibility Decisions: A Fuzzy Logic Approach PRESENTER) 20/02/2024
11 International Conference on Strategic Agility and Resilience: Benchmark and Best Practices CONFERENCES Understanding Tourist?s Intentions in selection of destinations through reviews: Karnataka Tourism Regions PRESENTER) BNM Institute of Technology 14/12/2023
12 International Marketing Conference CONFERENCES Integrating Stakeholder Perceptions In Csr Decision-Making: A 2-Tuple Fuzzy Linguistic Approach For Banks PRESENTER) 26/07/2024
13 The 10th International Conference on Business and Technology (ICBTAMMAN'2024) CONFERENCES Exploring the effect of work-family conflict on burnout among ICU nurses in Indian Private Hospitals: The influence of Perceived Organization Support PRESENTER) EuroMid Academy of Business and Technology, Turkey 07/08/2024
14 Xenova 25 CONFERENCES ) Christ University 07/03/2025
Invited Talks
Sl.No. Titel of the Program Name of the Program Date Name of the Institution
1 Business Communication Skills 24/04/2022 Fedo.ai
2 Leader Transgression 18/04/2022 Christ Nagar Higher Secondary School, Trivandrum
3 Shesparks Conference 07/03/2024 Yourstory Herstory
4 The Role of Modern Management in Christian Lay Leadership Malayalam Laity Seminar 12/10/2025 NBCLC, Bangalore
MPhil/PhD Guided/Adjudicated
Sl.No. Title Name of Student Institution Role Status Month Year
1 A MODERATED MEDIATION STUDY ON FINANCIAL ATTITUDE AND FINANCIAL WELL- BEING PERCEPTION THROUGH INVESTMENT BEHAVIOUR: INDIAN FEMALES SHETTY MEETHA SHARATHKUMAR Christ University SUPERVISOR Ongoing January 2022
Workshop/FDP/Training programme
Sl.No. Name of the Workshop/FDP/Training programme Name of Organiser Level Role Date
1 How to Create Video for Online Courses University of Edinburgh,  International Participant 26/03/2025
2 Innovative Teaching with ChatGPT Vanderbilt University,  International Participant 10/01/2025
3 Innovaite Education - Exploring role for Artificial Intelligence in Higher Education Learning CHRIST UNIVERSITY, CENTRE FOR ARTIFICIAL INTELLIGENCE,  National Participant 29/02/2024
4 Innovative Teaching and Learning Method Christ University,  Institutional Participant & Presenter 19/06/2023
5 Teaching with Cases Offered by HBP and IIMA Case Centre IIM, AHMEDABAD, IIM, AHMEDABAD International Participant 14/06/2023
6 Introduction to Business Analysis Using Spreadsheets: Basics Course Era, Course Era Project Network International Participant 09/05/2022
7 Faculty Development Programme Christ University,  Institutional Participant 16/06/2021
8 Orientation Programme Christ University,  Participant 05/08/2019
9 Pedagogical Leadership Sharpening the Saw and Digitization of Pedagogy Christ Institute of Management,  Participant 20/05/2019
10 Case Method of Teaching IIM Tiruchirappalli,  National Participant 13/05/2019
Awards/Achievements/Others
Sl.No. Name of the Awards/Achievements/Others Description Organisation Month/ Year
1 Certified Behaviour and Mentoring Analyst(CBMA) TalentMetrix 31 December 2023
Consultancy
Sl.No. Faculties Theme of Consultancy Type
1 SONIA MATHEW Pastoral Administration and Management.
2 SONIA MATHEW Leadership Training
3 AJAY JOSE,,ANIL JOSEPH PINTO,ANU BINNY,APARNA R HAWALDAR,BARKATHUNISSA A,BINDHIA JOJI,DEEPTI SINHA,DELMA THALIYAN,ELIZABETH CHACKO,GANESH L,GEORGY P KURIEN,HELEN JOSEPHINE V L ,JAIN MATHEW,JEEVANANDA S,LIDWEENA MARY,MAREENA MATHEW,REKHA HITHA ARANHA,SATHIYA SEELAN B,SHRIKUMAR M,SONIA MATHEW,SRIDEVI NAIR Pastoral Leadership and Management Program for National Biblical Catechetical & Liturgical Centre. MOU_BASED
4 JEEVANANDA S,,AJAY JOSE,ANIL JOSEPH PINTO,ANU BINNY,APARNA R HAWALDAR,BARKATHUNISSA A,BINDHIA JOJI,DEEPTI SINHA,DELMA THALIYAN,ELIZABETH CHACKO,GANESH L,GEORGY P KURIEN,HELEN JOSEPHINE V L ,JAIN MATHEW,LIDWEENA MARY,MAREENA MATHEW,REKHA HITHA ARANHA,SATHIYA SEELAN B,SHRIKUMAR M,SONIA MATHEW,SRIDEVI NAIR Pastorol Leadership and Management Program MOU_BASED
5 APARNA R HAWALDAR,,AJAY JOSE,BARKATHUNISSA A,DELMA THALIYAN,GANESH L,JAIN MATHEW,MAREENA MATHEW,SATHIYA SEELAN B,SHRIKUMAR M,SONIA MATHEW,SRIDEVI NAIR Pastoral Leadership and Management Program MOU_BASED