| Sl.No. | Title | Name of Periodical | Periodicity | Date |
| Sl.No. | Title | Name of Journal | Date of Publication | Volume No/Issue No/Page No | ||||||||||||||||||||||
| 1 | Chatbot Service Quality in Banking : Analyzing Indian Banking Customer Perceptions and Influence on Customer Satisfaction and Value | Indian Journal of Marketing | 13-Feb-2024 | 20 / 1 / 44-65 | ||||||||||||||||||||||
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| Sl.No. | Type of Book | Title | Title of Case Study | ISBN | Month Year |
| Sl.No. | Title | Abstract Objectives | Type | Sponsors |
| Sl.No. | Title | Place of Publication | ISBN No. | Month Year |
| Sl.No. | Type of Program | Role | Name of Program | Title of Paper | Date | Organising Institution | Level |
| 1 | Conference | Presenter | International conference on interdisciplinary engagement and social innovation in business and tourism | A Study on the Influencer of second-order Chatbot Service Quality Dimension with the Moderating role of customer value | 05/10/2023 | Christ University | International |
| Sl.No. | Title of the Program | Name of the Program | Date | Name of the Institution |
| Sl.No. | Title | Genre | Producer | Copyrights |
| Sl.No. | Title | Guide Name | Institution | Month Year |
| Sl.No. | Title | Name of Student | Institution | Month Year |
| Sl.No. | Title of Invention | Inventor(s) | Filing Date | ||||||||||||||||||||||||||||
| 1 | IOT AND GENERATIVE AI BASED SMART CAR PARKING SYSTEM | SHIVI KHANNA,POORNIMA PURUSHOTHAM | 30-Jul-2024 | ||||||||||||||||||||||||||||
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| Sl.No. | Name of the Conference/Seminar | Name of Organiser | Level | Date |
| Sl.No. | Name of the Workshop/FDP/Training programme | Name of Oraganiser | Level | Role | Date |
| 1 | MANAGEMENT DEVELOPMENT PROGRAMME on Unveiling Insight: The Art of Case Teaching & Research | CHRIST UNIVERSITY | International | Participant | 21/06/2024 |
| Sl.No. | Name of the Awards/Achievements/Others | Description | Organisation | Month/ Year |
| 1 | Course certificate | Yale University | 29 June 2024 | |
| 2 | Course certificate | THE HONG KONG UNIVERSITY SCIENCE AND TECHNOLOGY | 29 September 2020 |
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