Faculty

Profile

Dr SHIVI KHANNA

MBA, PhD
ASSOCIATE PROFESSOR

SCHOOL OF BUSINESS AND MANAGEMENT
BANGALORE CAMPUS
 Print Profile

Sl.No. Title Name of Periodical Periodicity Date
Sl.No. Title Name of Journal Date of Publication Volume No/Issue No/Page No
1 Building a resilient future: collaborative sustainability regulation Clean Energy 01-Jun-2024 8 / 3 / 223-237

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SHIVI KHANNA
Title of Article Building a resilient future: collaborative sustainability regulation
Name of Journal Clean Energy
Volume No 8
Issue No 3
Page No 223-237
URL https://academic.oup.com/ce/pages/About
Indexing Agency Web of Science and Scopus
Date of Publication 01-Jun-2024
2 Chatbot Service Quality in Banking : Analyzing Indian Banking Customer Perceptions and Influence on Customer Satisfaction and Value Indian Journal of Marketing 13-Feb-2024 20 / 1 / 44-65

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SHIVI KHANNA,POORNIMA PURUSHOTHAM
Title of Article Chatbot Service Quality in Banking : Analyzing Indian Banking Customer Perceptions and Influence on Customer Satisfaction and Value
Name of Journal Indian Journal of Marketing
Volume No 20
Issue No 1
Page No 44-65
URL https://indianjournalofmarketing.com/
Indexing Agency ABDC and SCOPUS
Date of Publication 13-Feb-2024
3 Effectiveness of Financial Inclusion through PMJDY Scheme: A Study of the PMJDY Beneficiaries in Tamil Nadu The Society of Economics and Development 22-Jan-2024 20 / 1 / 80-87

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) BHARATH SAMPATH,SHIVI KHANNA,MAGESHKUMAR RAMALINGAM,SRINIVASAN PALAMALAI,BIPASHA MAITY
Title of Article Effectiveness of Financial Inclusion through PMJDY Scheme: A Study of the PMJDY Beneficiaries in Tamil Nadu
Name of Journal The Society of Economics and Development
Volume No 20
Issue No 1
Page No 80-87
URL https://www.soed.in/page/upcoming-issue
Indexing Agency Scopus
Date of Publication 22-Jan-2024
4 From the local to the global: the journey of Suguna Foods Emerald Insight 24-Nov-2023 13 / 4 / 1-23

Additional information

Category Case Studies
Sole Authored /Co Authored Co-Author
Author Name (s) SRIDHARAN A,SUNITA KUMAR,SHIVI KHANNA
Title of Article From the local to the global: the journey of Suguna Foods
Name of Journal Emerald Insight
Volume No 13
Issue No 4
Page No 1-23
URL https://www.emeraldgrouppublishing.com/
Indexing Agency Scopus
Date of Publication 24-Nov-2023
5 Students? Satisfaction with Remote Learning During the COVID-19 Pandemic: Insights for Policymakers Prabandhan : Indian Journal of Management 14-Sep-2023 16 / 9 / 43-60

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SUNITA KUMAR,SHIVI KHANNA,ANJU KALLUVELIL JANARDHANAN,RINI MARY WILLIAM,SAYANI SAHA
Title of Article Students? Satisfaction with Remote Learning During the COVID-19 Pandemic: Insights for Policymakers
Name of Journal Prabandhan : Indian Journal of Management
Volume No 16
Issue No 9
Page No 43-60
URL https://www.indianjournalofmanagement.com/index.php/pijom/index
Indexing Agency Scopus
Date of Publication 14-Sep-2023
6 Linkages between Stock Market Development, Banks and Economic Growth in India: An ARDL Approach Indian Journal of Economics and Development 24-Dec-2022 18 / / -

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SHIVI KHANNA,SRINIVASAN PALAMALAI, NIDHI AGRAWAL, BIPASHA MAITY
Title of Article Linkages between Stock Market Development, Banks and Economic Growth in India: An ARDL Approach
Name of Journal Indian Journal of Economics and Development
Volume No 18
Issue No
Page No -
URL https://www.soed.in/volume/volume-18-2022
Indexing Agency Web of Science
Date of Publication 24-Dec-2022
7 The Relevance of the Elaboration Likelihood Model (ELM) in the Consumer Buying Process in the Context of Persuasive Advertising Media Literacy and Academic Research 20-Dec-2022 5 / 2 / -

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SUNITA KUMAR,SHIVI KHANNA
Title of Article The Relevance of the Elaboration Likelihood Model (ELM) in the Consumer Buying Process in the Context of Persuasive Advertising
Name of Journal Media Literacy and Academic Research
Volume No 5
Issue No 2
Page No -
URL https://www.mlar.sk/
Indexing Agency Web of Science
Date of Publication 20-Dec-2022
8 Household Waste Management Policy and Practices in Bengaluru International Journal of Recent Technology and Engineering 30-Sep-2019 8 / 3 / 5059-5066

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SHIVI KHANNA,AKHIL BHARGAV
Title of Article Household Waste Management Policy and Practices in Bengaluru
Name of Journal International Journal of Recent Technology and Engineering
Volume No 8
Issue No 3
Page No 5059-5066
URL https://www.ijrte.org/download/volume-8-issue-3/
Indexing Agency Scopus
Date of Publication 30-Sep-2019
Sl.No. Title URL Subject Month Year
Sl.No. Type of Book Title Title of Book ISBN Month Year
Sl.No. Type of Book Title of Chapter/Article ISBN Month Year
1 Reference book The mental health climate crisis: Unveiling the hidden consequences of global warming 978-044323788-1, 978-044323789-8 Sep 2024

Additional information

Type of Book Reference book
Type of Work Chapter
Sole Authored/Co Authored Co-Authored
Author Name (s) SUNITA KUMAR,NABANITA GHOSH,SHIVI KHANNA,MUSKAN GARG,DEEPAK KUMAR,DEBABRATA SAMANTA,ANURADHA SATHIYASEELAN
Title of Book Impact of Climate Change on Social and Mental Well-Being
Title of Book/Chapter/Article/Case Study) The mental health climate crisis: Unveiling the hidden consequences of global warming
Month/Year Sep/2024
ISBN 978-044323788-1, 978-044323789-8
Pages
Publishing Company/Institution Elsevier
Indexing Agency Scopus
Level International publisher
2 Reference book Successful footprints of ChatGPT deployments in the education sector: Pros outweigh cons by embracing ethics and etiquette 9798369312391 May 2024

Additional information

Type of Book Reference book
Type of Work Chapter
Sole Authored/Co Authored Co-Authored
Author Name (s) SHIVI KHANNA,NABANITA GHOSH,SUNITA KUMAR,MAHMUT DEMIR, ALI DALGIC
Title of Book Revolutionizing the Service Industry With OpenAI Models
Title of Book/Chapter/Article/Case Study) Successful footprints of ChatGPT deployments in the education sector: Pros outweigh cons by embracing ethics and etiquette
Month/Year May/2024
ISBN 9798369312391
Pages 219 - 242
Publishing Company/Institution IGI Global
Indexing Agency Scopus
Level International publisher
3 Reference book Predictors of Online Buying Behaviour 9798369312391 May 2024

Additional information

Type of Book Reference book
Type of Work Chapter
Sole Authored/Co Authored Co-Authored
Author Name (s) SHIVI KHANNA,NABANITA GHOSH,SUNITA KUMAR,RINI MARY WILLIAM,MAHMUT DEMIR, ALI DALGIC
Title of Book Revolutionizing the Service Industry With OpenAI Models
Title of Book/Chapter/Article/Case Study) Predictors of Online Buying Behaviour
Month/Year May/2024
ISBN 9798369312391
Pages 268 - 283
Publishing Company/Institution IGI Global
Indexing Agency Scopus
Level International publisher
4 Reference book Importance of Artificial Intelligence (AI) and Robotic Process Automation (RPA) in the Banking Industry: A Study from an Indian Perspective 978-981-19-8296-5 Mar 2023

Additional information

Type of Book Reference book
Type of Work Chapter
Sole Authored/Co Authored Co-Authored
Author Name (s) SUNITA KUMAR,SHIVI KHANNA,NABANITA GHOSH,SHIV ONKAR DEEPAK KUMAR,SIDDHARTHA BHATTACHARYYA
Title of Book Confluence of Artificial Intelligence and Robotic Process Automation
Title of Book/Chapter/Article/Case Study) Importance of Artificial Intelligence (AI) and Robotic Process Automation (RPA) in the Banking Industry: A Study from an Indian Perspective
Month/Year Mar/2023
ISBN 978-981-19-8296-5
Pages
Publishing Company/Institution Spirnger
Indexing Agency Scopus
Level International publisher
Sl.No. Type of Book Title Title of Case Study ISBN Month Year
Sl.No. Title Abstract Objectives Type Sponsors
Sl.No. Title Place of Publication ISBN No. Month Year
Sl.No. Type of Program Role Name of Program Title of Paper Date Organising Institution Level
1 Conference Presenter ICT4SD 2024 The Role of Artificial Intelligence in Simulating, Automating, and Analyzing Business Operations 08/08/2024 GR Foundation International
2 Conference Presenter ICT4SD Bridging the gap:Exploring Blockchain role in enhancing financial inclusion in India context 08/08/2024 GR foundation International
3 Conference Presenter International conference on Artificial Intelligence and its Application A study on revolution of healthcare industrywith transformational artificial intelligence tools 18/12/2023 Ajeekya DY Patil University and i Nurture International
4 Conference Presenter International Conference on Artificial Intelligence and its Application (ICAIA-2023) by Ajeenkya DY Patil University and I Nurture Education Solutions in association with Springer A study on revolution of healthcare industry with transformational Artificial Intelligence Tool 18/12/2023 Ajeenkya DY Patil University and I Nurture Education Solutions in association with Springer International
5 Conference Presenter International conference on Interdisciplinary engagement and social innovation in business and tourism Building a resilent future:Collaborative sustainability regulation 05/10/2023 Christ University International
6 Conference Presenter International conference on interdisciplinary engagement and social innovation in business and tourismt A study on the influence of second order Chatbot service quality dimensions with moderating role of customer value. 05/10/2023 Christ University International
7 Conference Presenter International Conference on Interdisciplinary Engagement and Social Innovation in Business and Tourism Building a resilient Future: Collaborative Sustainabilty Regulation 05/10/2023 Christ University International
8 Conference Presenter International Conference on Interdisciplinary Engagement and Social Innovation in Business and Tourism A study on influence of second order Chat Bot service quality dimensions with the moderating role of customer value 05/10/2023 Christ University International
9 Conference Presenter International Finance and Accounting Conference IFAC 2023 A study on strategic role of Cost and Management Accountants in the ECL model of Indian Commercial Banks 08/09/2023 IIM Jammu and Kashmir International
10 Conference Presenter Sustainable Development: Challenges and strategies for Indian Economy and Business A roadmap to net zero era: An approach with Artificial Intelligence tool 28/07/2023 Malleshwaram Ladies Association National
11 Conference Presenter ICETCE 2023 Emerging Role of Blockchain on Healthcare Management in COVID-19 and Beyond 03/02/2023 Swami Keshvanand Institute of Management and Technology International
12 Conference Presenter ICETCE 2023 Emerging Role of Blockchain on Healthcare Management in COVID-19 and Beyond 03/02/2023 Swami Keshvanand Institute of Management and Technology International
13 Conference Presenter International Conference on GREEN Leadership Critical Analysis of India's Internal Migration policy during COVID-19 30/11/2022 DiST International
14 Conference Co-presenter Crtical Analysis of India's Internal Migration Policy 30/11/2022 DIST International
15 Conference Presenter International conference on sustainable goals-2022 A Study on Pros and cons of implementation of carbon tax price in India 16/09/2022 IIM Bodhgaya International
16 Conference Presenter How Sustainable Chains Can Shape Sustainable Business Models Global Markets And Relation Between Them During Pandemic Induced Worldwide Slowdown 29/07/2021 FISAT Business School International
17 Conference Presenter FBS 2021 Rise of OTT platforms concerning Customer Content Preference pre and during COVID 29/07/2021 FISAT Business School International
18 Conference Presenter International conference on post pandemic business and istitutional implications Pandemic and Financial Crisis, its effect on Stock Markets 27/07/2020 FISAT Business School International
19 Conference Presenter International conference on post pandemic business and institutional implications Branding amidst COVID19 27/07/2020 FISAT Business School International
20 Conference Moderator/Chair An International Interdisciplinary conference:The New Work Order :Hopes and Challenges 11/12/2019 Christ University International
21 Conference Presenter Synthesize Challenges and Opportunities for Solid Waste Management in Bengaluru 18/12/2018 Christ University International
22 Conference Participant Synthesize 18/12/2018 Christ University International
23 Conference Presenter International conference An Emperical Study on the evolving organized retail industry in India 09/12/2017 Conference Info International
24 Conference Presenter Conference A study on the cause and Relationship of Stock Exchange Rate, Inflation Rate , Industrial Production Index and Oil Prices in India 09/12/2017 Academic Science International
25 Conference Presenter International Conference An Emperical Study on Social Media and its Business Implications in India 26/11/2017 Academic Science International
26 Conference Presenter International conference on accounting and Finance Solid Waste Management practices in Bengaluru 25/02/2017 SCMS Jain College International
27 Conference Participant International conference on accounting and Finance 25/02/2017 SCMS Jain College International
28 Conference Presenter International conference on Inclusive Business Growth and Sustainable Development Literature Review on stakeholders role in solid waste management 22/02/2017 Kristu Jayanti College International
29 Conference Participant International conference on Inclusive Business Growth and Sustainable Development 22/02/2017 Kristu Jayanti College International
30 Conference Participant National conference on emerging trends in business 10/02/2016 Christ University National
31 Conference Presenter Convergence 10th International Conference 2016 Financial Crisis Effect on cointegration of Indian Stock Market with Japan and UK 04/02/2016 Christ University International
32 Conference Presenter Convergence 10th International Conference 2016 Is International Portfolio Diversification beneficial for investors? A study using Meta Analysis 04/02/2016 Christ University International
33 Conference Participant Convergence 10th International Conference 2016 04/02/2016 IFIM Bangalore International
34 Conference Presenter Conference on Emerging trends in Business Sticky Information v/s Sticky Price: A proposal to replace the new Keynesian Philips curve in India using Meta Analysis 11/12/2014 Christ University National
35 Conference Presenter Conference on Emerging trends in Business The Indian General Elections 2014, on the Indian Stock Market- An Event Study 11/12/2014 Christ University National
36 Conference Participant Conference on Emerging trends in Business 11/12/2014 Dept of Management Studies ,Christ University National
37 Conference Participant International Conference on Sustainable business M 13/11/2014 BMS College of Engineering International
38 Conference Participant Doctoral Colloquium 18/10/2014 XLRI Regional
39 Participant National Conference on Emerging Trends in Business 10/12/2013 Dept of Management Studies , Christ University National
40 Conference Presenter Role of Innovation in Business The Jigsaw of Capital Structure in Indian Manufacturing Companies 16/05/2013 Christ University International
41 Conference Participant Role of Innovation in Business 16/05/2013 IFIM Bangalore International
Sl.No. Title of the Program Name of the Program Date Name of the Institution
Sl.No. Title Genre Producer Copyrights
Sl.No. Title Guide Name Institution Month Year
1 Determinants of Long term Corporate Borrowings by Manufacturing Industry in India Dr Harsh Purohit Banasthali University Feb 2014
Sl.No. Title Name of Student Institution Month Year
1 ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG): COMPLIANCE AND ACCOUNTABILITY JOVITA SHANTA JOB Christ University June 2022
2 Chatbot Service Quality and Customer Loyalty: The Mediating Role of Trust and Customer Satisfaction with respect to Indian Banking Sector. POORNIMA PURUSHOTHAM Christ University August 2022
Sl.No. Title of Invention Inventor(s) Filing Date
1 ADVANCED CHATBOT INTERFACE FOR ENHANCED BANKING SERVICES SHIVI KHANNA 22-Aug-2024

Additional information

Title of Invention ADVANCED CHATBOT INTERFACE FOR ENHANCED BANKING SERVICES
Applicant/Co-Applicant
Applicant (s)
Inventor /Co-Inventor
Inventor (s) SHIVI KHANNA
Type of Specification Provisional
Type of Patent
Granted/Awarded Date
Publication/Application Date 30-Aug-2024
Application/Filing Date 22-Aug-2024
IPC Number
Publication Number 202441063587 A
Patent Number 202441063587 A
Field of Invention Banking chatbot
2 QUANTUM ENCRYPTION ALGORITHM FOR ENHANCED DATA SECURITY SHIVI KHANNA,DR. SMITA PRADIP PATIL, ,DR SHIVI KUMAR VERMA,DR DRAGAN PERAKOVIC,DR KRISHNA KUMAR ,PAWAN MANDAL,DR SMITA PRADEEP PATIL 12-Aug-2024

Additional information

Title of Invention QUANTUM ENCRYPTION ALGORITHM FOR ENHANCED DATA SECURITY
Applicant/Co-Applicant
Applicant (s)
Inventor /Co-Inventor
Inventor (s) SHIVI KHANNA,DR. SMITA PRADIP PATIL, ,DR SHIVI KUMAR VERMA,DR DRAGAN PERAKOVIC,DR KRISHNA KUMAR ,PAWAN MANDAL,DR SMITA PRADEEP PATIL
Type of Specification Provisional
Type of Patent
Granted/Awarded Date
Publication/Application Date 30-Aug-2024
Application/Filing Date 12-Aug-2024
IPC Number
Publication Number 202421060807 A
Patent Number 202421060807 A
Field of Invention Computer science
3 IOT AND GENERATIVE AI BASED SMART CAR PARKING SYSTEM SHIVI KHANNA,POORNIMA PURUSHOTHAM 30-Jul-2024

Additional information

Title of Invention IOT AND GENERATIVE AI BASED SMART CAR PARKING SYSTEM
Applicant/Co-Applicant
Applicant (s)
Inventor /Co-Inventor
Inventor (s) SHIVI KHANNA,POORNIMA PURUSHOTHAM
Type of Specification Provisional
Type of Patent
Granted/Awarded Date
Publication/Application Date 02-Aug-2024
Application/Filing Date 30-Jul-2024
IPC Number
Publication Number 02441057844 A
Patent Number .202441057844 A
Field of Invention Technology
Sl.No. Name of the Research Project Investigator(s) Sponsors Internal/External
1 Integrated Approach to Solid Waste Management in Bengaluru SHIVI KHANNA Internal
Sl.No. Name of the Conference/Seminar Name of Organiser Level Date
Sl.No. Name of the Workshop/FDP/Training programme Name of Oraganiser Level Role Date
1 QIP on Enhancing Research Activities in Higher Education CHRIST University Participant 28/09/2024
2 Structural Equation Model Using SMART PLS Numerical Analytics International Participant 22/07/2024
3 Microsoft Power Business Intelligence(BI) Meerashpa Learning Solutions International Participant 02/01/2024
4 Financial Modeling and Analysis Meerashpa Learning Solutions International Participant 17/07/2023
5 FDP-1 2023 CHRIST University Institutional Participant 26/06/2023
6 SLR and Meta analysis Meerashpa Learning Solutions International Participant 25/02/2023
7 Curriculum Design and Development with focus on OBE CHRIST University Institutional Participant 05/12/2022
8 FDP-I 0222 CHRIST University Institutional Participant 06/07/2022
9 QIP on Hybrid teaching CHRIST (Deemed to be University) Participant 02/03/2021
10 Enhancing Pedagogic Practices ,Research and Consultancy Academic Staff College, CHRIST (Deemed to be University) Organiser & Participant 20/05/2019
11 Teaching Learning and Evaluation School of Business Studies and Social Sciences Participant 17/05/2018
12 Management Development Program Oxford College of Engineering National Participant 10/11/2017
13 Data Analysis using NVIVIO- Winter Workshop Centre for Advanced Research and Training Institutional Participant 24/10/2016
14 Multivariate Analysis Using SPSS and AMOS Department of Management Studies National Participant 05/08/2016
15 Multidisciplinary Research and Academic Engagements Cu-Academic Staff College National Participant 23/05/2016
16 National Level workshop on data analysis using Eviews Christ University CART National Participant 18/04/2016
17 Application of Econometrics in Financial Research PES University National Participant 08/10/2015
18 Contemporary Developments in Management Education Christ University Academic Staff College Participant 30/09/2015
19 Applied Econometrics for Business Finance XIME , Bangalore International Participant 07/08/2015
20 Contemporary Research Methods in Management Christ University Institutional Participant 17/03/2014
21 Faculty orientation program Academic Staff College ,Christ University Participant 01/10/2012
Sl.No. Name of the Awards/Achievements/Others Description Organisation Month/ Year
1 UGC NET qualified UGC NET in Management Qualified UGC 01 July 2015
2 Fundamentals of Quantitative Modelling Grades Achieved 85% on coursera Wharton Online 31 May 2016
3 To spread sheets and Models Grades Achieved 85% on coursera Wharton Online 31 May 2016
4 Session Chair International Conference-?Renaissance: Challenges & Prospects of New Normal of Life in Various Spheres Surviving the COVID-19 Pandemic Era? held from 6th to 7th August 2021, organized by School of Business & Management, CHRIST (Deemed to be University), Bannerghatta Road Campus, Bangalore, India. CHRIST(Deemed to be University) 06 August 2021
5 Best paper Award Best paper is awarded to 3 Professors who worked together and presented this paper. Swami Keshvanad istitute of Technology and Management 04 February 2023
6 Financial Modelling and Valuation Analyst (FMVA) Corporate Financial Institute 27 May 2023
7 Certificate of Appreciation Judge for Event " Bland to Brand" under Arthotsav 2024 CHRIST University 31 July 2024
Sl.No. Faculties Theme of Consultancy Type
Sl.No. Applicants Title Date Published
1 SHIVI KHANNA Model to Develop Successful of Phygital Approaches to Marketing Campaigns through Artificial Intelligence. 25/06/2024

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